Greetings,
Account Name: ****************
Account Action: 3 hour suspension and password reset Reason for Action: In-Game Chat Policy Violation - Advertisement and Spamming
The above account was found abusing World of Warcraft's chat system by spamming in-game chat channels. This kind of abuse negatively impacts channels shared by all players and is not acceptable behavior in World of Warcraft.
We have suspended the account for 3 hours and reset its password to prevent further harm. The account will become available for play once the 3-hour suspension period ends and a new password has been chosen. An email with a link to complete the password reset process will be sent to you shortly. If you have not received an email within one hour, check your Spam and Junk folders. If you still can't locate the email containing your password reset link, use the Battle.net Login Support page to complete a password reset:
https://battle.net/account/support/login-support.html.
If you did not participate in the behavior that caused this suspension, your account may have been compromised and used by an unauthorized party. Please secure the account immediately and see our Account Compromise page for instructions on recovery and restoration:
http://battle.net/support/article/ac...ise-what-to-do.
For steps to ensure the security of the account, see our support site:
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Account Security - Battle.net
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http://battle.net/support/article/ac...puter-security
If the behavior was your own, please see our World of Warcraft In-Game Policies page for information concerning our policies and their enforcement:
http://battle.net/support/en/article/policy. Be aware that further violations of our policies may lead to additional action against this account, up to and including account closure.
Regards,
Customer Support
Blizzard Entertainment
http://battle.net/support