Yeah, so at first i changed my IP and played dumb about it, but then i thought just biting the bullet and admitting to it might get Blizz to overturn the ban....nope, now it just my SC2 and D3 accounts banned as well.
I wrote:
First of all i want to sincerely apologize for wasting the time of the Blizzard Investigation and Representative team, i feel tremendous guilt that there are thousands of legitimate players with legitimate account issues which in turn contribute positively to the development of this game and my actions have undermined that.
Your findings were initially Correct. I used a third party program - An automated rotation bot that i had running on and off for probably a good year or so. I'm not trying to justify my actions, however i initially sought it after my line of work left me with carpal tunnel syndrome and i thought it would lessen the finger-work involved. However with months gone by, i was back to normal and fully aware that the program was an advantage against legitimate players, i continued use of the software as i became addicted to it and caused me to lose my confidence in playing without it.
So not only has this software made the game damaging and unenjoyable to those aware of it, it has made the game unenjoyable for me as it plagues my conscience and dulls the worth of my acheivements.
I am deeply sorry for lying about my identity and lying about the use of the software and it makes me ashamed of the lengths i took to deceive you guys into re-obtaining my account, it is not in my character to stoop this low and play you guys as vague half-wits, you deserve better.
I hope you can see this as a player who has sincerely regretted his actions and has learnt his lesson to not be lazy and deceiptful, not just in games, but outside also.
If you see it fit to overturn the ban to a 72-hour, you have my promise that i will not conduct any violations in the future, i know my past actions have shown different, but deep down i am a man of my word.
If not, then so be it, do the crime, pay the price, if being permabanned sets an example for others who sought to exploit the game, then at least i have contributed positively in some way.
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"Greetings!
I'm Specialist Game Master ************, here for all your concerns! Thanks for contacting me.
Thank you for being upfront in this matter, unfortunately we do not hold the sincerity of a person like yourself whom has admitted to exploitative behaviour to a high sympathy value and thus, shall be judged untrustworthy and of ill repute as the initial violation caused.
We understand that you may still have concerns regarding the action, but we must reiterate that it was taken to address a violation of our policies (
Blizzard Entertainment:Blizzard Legal Documentation), which all players accept before logging into the game.
Furthermore, we have deemed all gaming assets currently under the Battle.net account unfit for access and have been subsequently closed due to the admission of exploitative behaviour of the account owner.
As this issue has been reviewed by multiple representatives, it is now considered closed. If you have questions regarding the prohibitions placed on your accounts, please feel free to contact us again. However, further inquiries regarding this issue will no longer receive a reply.
We expect no further contact on this matter."