Paypal Chargeback Problem

**Alfazilla** · 02-10-2013

I did a gold trade in wow with a guy from this forum with several ownedcore accounts(all ID verified) whose skype name is wowfanguy.
He paid 20€ for 48k gold in trade and a day later he did a chargeback. Luckily i had screenshots of skype conversation and Gold Transfer screenshot in wow which was via guildbank. I posted screenshots and told paypal that the trade was on virtual good. This is the first time I'm facing a chargeback issue. Does anyone knows what more i should do to win the dispute? or do i even have chance to win it.. Btw chargeback reason is unauthorized payment.

**Jogex** · 02-10-2013

You will most likely loose the dispute. I think the only way to be safe in situations like this is to have a written agreement of some sort of the actual trade. You need some hard proof that the trade actually went down. Unfortunately that screenshot you have doesn't prove much.

There is a guy called Makreedragon on youtube that talks a lot about this issue. You can have a look here if you want

Markee Dragon Show with Marcus Eikenberryinreallife - YouTube

**Alfazilla** · 02-11-2013

tyvm for the info,+rep. I called paypal today and they said "since u sold a virtual good and prove it with screenshots, buyer has no right to claim chargeback, but lets see the result of it" and lots of junky stuff... I'll call the result here in case ppl may wonder in future time

**adicutz** · 02-19-2013

any news on the dispute?

**Alfazilla** · 02-23-2013

Yeah, lost the case as expected, called PP customer support and asked how to do safe virtual trade, they told me that i should mail to owner of paypal account, get a verification and then do the trade, dunno if that even works too.

**TSurfa** · 02-23-2013

oh man that is shit... hate when stuff like that happens... you would think that with the pictures and stuff that you would win though... would be interested in how it all panned out after of course they told u that you lost the case... did u take them up on their suggestions? I wonder what else you could have done? I mean could you have just asked that the guy to use a different online payment method? Do you think that would have worked better than PP? Or?