Greetings!
Please be aware of the use of an authenticator on account "XXXXX" can prevent this issue from happening in the future. As well, going forward we may be unable to provide a complete restoration without the addition of an authenticator on this account. You can find out more about the Blizzard Authenticator and Blizzard Mobile Authenticator by following this link:
Blizzard Support
This e-mail is about your World of Warcraft account recently reported as being compromised. Please note Blizzard is receiving a large number of compromised reports and it is taking upwards of 10 or more days to investigate and restore these accounts. To help you get back into the game faster and enjoy the new Patch 3.3 content, we have a special proposal for you. We have already returned any missing characters and have provided your level 80 characters with the following:
• Most soulbound gear and weapons - an additional email will contain the actual items restored
• 2,500 gold for each level 80 - to offset any missing items and enable you to replace them
• 20 Emblem of Frost - to get you started with Patch 3.3 content
• 100 Emblem of Triumph - to make acquiring T9 or other items a bit easier
Please note if you use any of the gold or emblems we will be unable to provide any additional restorations for this account and will consider your issue resolved.
However, should you reject this offer we will remove the gold and emblems as noted above and place account "Name" back into the restoration queue. We will investigate and restore losses as quickly as possible, but keep in mind, we anticipate a 7-14 day wait time. Should you opt to decline our offer, please follow these two steps:
• REPLY DIRECTLY to this e-mail within 24 hours and do not modify the subject line
• Do NOT spend any of the gold or emblems sent to your characters
You are welcome to play your characters with the gear and weapons provided while you wait for the more complete restoration.
On a final note we want to emphasize the importance of attaching a Blizzard Authenticator to help prevent unauthorized access to your account. You can find out more about the Blizzard Authenticator and the Mobile Authenticator on our website at
www.Blizzard.com or by going to the Blizzard store located at
Blizzard Store.
Thank you for contacting us. We hope you continue to enjoy your experience in the World of Warcraft!
Regards,
Aphoriam
Specialist Game Master
Blizzard Entertainment
www.worldofwarcraft.com