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  1. #1366
    Meursault's Avatar Contributor
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    Would that mean that they wouldn't delete a license either by the by?

    Offer still standing:
    I would be keen to hear from anybody who's packing it in and had anything on their banned account.
    Feel free to PM me an armory link of your banned main and we can natter on Skype about a deal
    Zoidberg: Meursault, give me your vector drawing skills, please.

    -Rollback - DC Players - Incomplete Dupe-
  2. #1367
    Huddi79's Avatar Member
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    For our German speaking Users.
    Wrote an E-Mail to: "[email protected]" and received this Message from the Customer Support.

    Sehr geehrter Herr XXXXXX

    wir verstehen Ihre Bedenken und ich versichere Ihnen, dass wir Ihre Ausführungen gelesen und an die für die Untersuchungen verantwortliche Abteilung weitergeleitet haben. An der Accountschließung wird sich höhstwahrscheinlich jedoch nichts ändern, da möchte ich Ihnen auch keine falschen Hoffnungen machen.
    Alle weiteren Informationen zu der Sperre werde Ihnen demnächst mitgeteilt.

    Mit freundlichen Grüßen,

    Mxxxxxxx B.
    Senior Customer Services
    Blizzard Entertainment Europe
    http://eu.blizzard.com/support
    Last edited by Huddi79; 01-11-2013 at 08:40 AM.

  3. #1368
    misterneko's Avatar Master Sergeant
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    Originally Posted by wontgiveup View Post
    I had several human's answers by email, several humans at phone, and account still closed of course.. each time they remind me that they are worry to close my account forever.. i don't care about monkey's worries...i'm upset about this situation, i'm upset when i read blizz forum where the best blizz sucker's balls enjoy every ban, they enjoy more for old accounts... honestly i begin to realize that this ban could be a chance more than i thought
    well, we know the truth men, our accounts just are priceless to us... to them, just a bussiness.

  4. #1369
    deuro's Avatar Member
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    So is this hot fixed or still working?

  5. #1370
    Lavira's Avatar Member
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    Originally Posted by deuro View Post
    So is this hot fixed or still working?
    Surely you are just kidding now?

  6. #1371
    nerfmeplease's Avatar Contributor
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    If they are telling you they cant unlock names from banned accounts, you need to find a new GM to talk to. I had them release my name from my OOOLD account (banned in glider wave at beginning of BC), took him under 1 minute on the phone to release the name and for me to create a character with that name to save it. All they do is change one letter in the name or change the name to random letters for you.

  7. #1372
    Sarick's Avatar Contributor
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    Greetings xxxxx,


    Thank you for contacting us. An additional review of the action taken against the Diablo III account on (##BATTLENETnameHERE##) has been completed. We have confirmed our initial findings, and the account action will not be reversed or changed.

    Actions are based on the violation's severity and take previous violations into consideration. This action was taken in accordance with the Terms of Use (Blizzard Entertainment: Blizzard Legal Documentation) and our Diablo III Policies http://eu.battle.net/support/en/arti...o-iii-policies, which all players acknowledge and agree to before logging into the game.

    We understand that these policies may seem harsh but they are in place to ensure that every player is able to enjoy their time in Diablo III. Thank you for respecting our position.

    Kind Regards
    Nilla
    Senior Game Master
    Customer Services Blizzard Entertainment
    http://eu.battle.net/support


    Check at this copy paste fail. It came like that.
    Last edited by Sarick; 01-11-2013 at 09:59 AM.

  8. #1373
    skyserver's Avatar Member
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    Originally Posted by deuro View Post
    So is this hot fixed or still working?
    I would rep you if I could
    BTW I'm sorry for all of you who lost the account.

  9. #1374
    nerfmeplease's Avatar Contributor
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    Originally Posted by Sarick View Post
    Greetings xxxxx,


    Thank you for contacting us. An additional review of the action taken against the Diablo III account on (##BATTLENETnameHERE##) has been completed. We have confirmed our initial findings, and the account action will not be reversed or changed.

    Actions are based on the violation's severity and take previous violations into consideration. This action was taken in accordance with the Terms of Use (Blizzard Entertainment: Blizzard Legal Documentation) and our Diablo III Policies http://eu.battle.net/support/en/arti...o-iii-policies, which all players acknowledge and agree to before logging into the game.

    We understand that these policies may seem harsh but they are in place to ensure that every player is able to enjoy their time in Diablo III. Thank you for respecting our position.

    Kind Regards
    Nilla
    Senior Game Master
    Customer Services Blizzard Entertainment
    http://eu.battle.net/support


    Check at this copy paste fail. It came like that.
    I would be making a scene about that if i were you. seriously lazy.

  10. #1375
    Coda's Avatar Member
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    Originally Posted by Meursault View Post
    Would that mean that they wouldn't delete a license either by the by?

    Offer still standing:
    I would be keen to hear from anybody who's packing it in and had anything on their banned account.
    Feel free to PM me an armory link of your banned main and we can natter on Skype about a deal
    Your inbox is full =(

  11. #1376
    Meursault's Avatar Contributor
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    Originally Posted by Coda View Post
    Your inbox is full =(
    As is yours now - doh! All cleared out now - give me a shout when you get this. M
    Zoidberg: Meursault, give me your vector drawing skills, please.

  12. #1377
    Naulii's Avatar Member
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    German Blue Post:

    Hier gibt es lediglich zu sagen, dass es sich hierbei um einen sehr spezifischen Exploit handelte, über den man nicht "einfach so stolpert". Wer ihn ausgenutzt hat, tat dies mit Absicht.

    I try to Translate:

    Here is only to say that is a very specific Exploit you do not just stumble across. Who took advantage of him, did so on purpose.

  13. #1378
    nofeeling's Avatar Member
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    Regarding the people who do not seem to get their original names back.

    Try emailing the Head GM's or seniors as they call themselves.Normal GM's are being lazy most of the time and are less helpfull than senior game masters.
    Upon contacting their customer support with the email you can find on previous pages,they will set up notes on banned accounts so ingame GM's can retrieve your names without causing any trouble at all!

    Hope this helps!

  14. #1379
    g1teglover's Avatar Site Donator
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    Originally Posted by Sarick View Post
    Greetings xxxxx,


    Thank you for contacting us. An additional review of the action taken against the Diablo III account on (##BATTLENETnameHERE##) has been completed. We have confirmed our initial findings, and the account action will not be reversed or changed.

    Actions are based on the violation's severity and take previous violations into consideration. This action was taken in accordance with the Terms of Use (Blizzard Entertainment: Blizzard Legal Documentation) and our Diablo III Policies http://eu.battle.net/support/en/arti...o-iii-policies, which all players acknowledge and agree to before logging into the game.

    We understand that these policies may seem harsh but they are in place to ensure that every player is able to enjoy their time in Diablo III. Thank you for respecting our position.

    Kind Regards
    Nilla
    Senior Game Master
    Customer Services Blizzard Entertainment
    http://eu.battle.net/support


    Check at this copy paste fail. It came like that.
    I'd be outraged if that's the message they sent me, and then would be demanding that since they sent that message, that they have banned the wrong person.

  15. #1380
    teyron's Avatar Member
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    look at all you suckers feeding blizzard another 50$

    this is exactly why they implemented account wide mounts and stuff, so they could milk you guys

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