The conversation below was with a rep from the site ImBuyGold.com, keep in mind this is after 3 days of waiting and hearing "it'll be there in 12 hours 4 times"
From Buyer - Louie McMullan
6/10/2013 14:38 PDT
I want a refund for not receiving my order in the time frame advertised on you site. I have not received my order, but instead terrible customer service. If stated it would take longer than 48hours i wouldn't have purchased from you. On your site it states 30mins after payment, here i am almost 3 days later waiting and being tugged around.
From Seller - MMO Newgames Group Ltd.
6/10/2013 14:44 PDT
Hi, i just checked it for u, we r out of stock now , but we r restocking for u , we will inform u when ur order is ready via email or call u asap genarally it will take 6-8hrs , thx
From Buyer - Louie McMullan
6/10/2013 14:52 PDT
LOL ok! So i should have recieved my order the same day i ordered it on June 8th at around 10pm??? Even though your site advertises 30mins. So false advertising im sure entitles me to a refund.
From Buyer - Louie McMullan
6/10/2013 15:03 PDT
And for the record i was told 4 different times it would be there in 12 hours.
From Seller - MMO Newgames Group Ltd.
6/10/2013 15:23 PDT
we will hurry to send u ,plz give us time to restock ,many thx
From Buyer - Louie McMullan
6/10/2013 15:29 PDT
might want to change the advertising on your site then from "30mins" to "we will hurry to send plz give us time to restock". I bet your sales would drop tremendously. Bad business here, reconsider what your doing.
From Buyer - Louie McMullan
6/10/2013 15:30 PDT
Will you guarantee me my order will be filled in next 12 hours like you did yesterday here on this message board for pay pal to see?
From Seller - MMO Newgames Group Ltd.
6/10/2013 15:38 PDT
we do now hurry to restock for u ,and when we in stock ,we wil send u so soon ,plz give us more time to restock ,.thx
From Buyer - Louie McMullan
6/10/2013 15:38 PDT
Will you guarantee me my order will be filled in next 12 hours like you did yesterday here on this message board for pay pal to see?
From Buyer - Louie McMullan
6/10/2013 15:40 PDT
still havent given me a time frame. please do so here or consider this transaction sent to claims 6/15/2013
From Seller - MMO Newgames Group Ltd.
6/10/2013 15:48 PDT
We r restocking for u now , we will try our best to restock and deliver u asap, plz give us some time to do it , once ur order is ready , we will notify u via email or call u , thx
From Buyer - Louie McMullan
6/10/2013 15:50 PDT
still havent given me a time frame. please do so here or consider this transaction sent to claims 6/15/2013
From Buyer - Louie McMullan
6/10/2013 15:53 PDT
I hope this is enough proof for pay pal. Its been this response for 3 days now. This person is a fraud selling an item that he does not posses which is COMPLETELY not what it says on the site i went to buy from. It CLEARLY states they have it in stock and order will be filled in 30 mins no longer than 8 hours. WoW Gold | Cheap WoW Gold | WoW Power Leveling check for yourself.
From Seller - MMO Newgames Group Ltd.
6/10/2013 15:56 PDT
we wil hurry to restcok ,and then we wil send u ,plz wait and give us time to do for u ,many thx
From Buyer - Louie McMullan
6/10/2013 15:57 PDT
I hope this is enough proof for pay pal. Its been this response for 3 days now. This person is a fraud selling an item that he does not posses which is COMPLETELY not what it says on the site i went to buy from. It CLEARLY states they have it in stock and order will be filled in 30 mins no longer than 8 hours. WoW Gold | Cheap WoW Gold | WoW Power Leveling check for yourself.
From Seller - MMO Newgames Group Ltd.
6/10/2013 15:59 PDT
Sorry , your order is still not ready I have hurried our developers for you and ask them to do their best to finish your order asap when ready we will contact you by email or phone at once sorry for the so long delay and the inconvenience
From Buyer - Louie McMullan
6/10/2013 16:03 PDT
i will be willing to if u give me a time frame here and now on this message board.
From Seller - MMO Newgames Group Ltd.
6/10/2013 16:05 PDT
Sorry , your order is still not ready I have hurried our developers for you and ask them to do their best to finish your order asap when ready we will contact you by email or phone at once sorry for the so long delay and the inconvenience
From Seller - MMO Newgames Group Ltd.
6/10/2013 16:06 PDT
Honestly i do not know the exact time, sometimes it takes 7-10 hours, sometimes it takes around 1-2 days. But we will inform you via email or phone when we restock. I advice you to check back every 10 hours if it is okay with you.
From Buyer - Louie McMullan
6/10/2013 16:28 PDT
Im gonna try and calm down, but i would have never have purchased from you if it stated what you just stated right now. Just for my own justification, does your site state 30mins and please be in game to receive? As well it stated that you are stocked in gold for ner'zhul horde? Does your site state that?
From Seller - MMO Newgames Group Ltd.
6/10/2013 16:32 PDT
sorry ,just because we are many orders recently ,so we are out of stock ,but we wil try our best ro restock for u ,plz give us time to restock for u ,and then we wil send u ,many thx
From Buyer - Louie McMullan
6/10/2013 16:33 PDT
Im gonna try and calm down, but i would have never have purchased from you if it stated what you just stated right now. Just for my own justification, does your site state 30mins and please be in game to receive? As well it stated that you are stocked in gold for ner'zhul horde? Does your site state that?
From Seller - MMO Newgames Group Ltd.
6/10/2013 16:34 PDT
sorry ,just because we are many orders recently ,so we are out of stock ,but we wil try our best ro restock for u ,plz give us time to restock for u ,and then we wil send u ,many thx
From Buyer - Louie McMullan
6/10/2013 16:38 PDT
i hope im taken care of for all this mess. there was a reason i chose you site was for the promised time frame of 30 mins. Because as of now i dont even need anymore.....so i do hope you company is looking to show there gratitude for my business and compensate for the false advertising.
From Seller - MMO Newgames Group Ltd.
6/10/2013 16:39 PDT
sorry ,just because we are many orders recently ,so we are out of stock ,but we wil try our best ro restock for u ,plz give us time to restock for u ,and then we wil send u ,many thx
From Buyer - Louie McMullan
6/10/2013 16:39 PDT
then the multiple lies of when it would be here. how would you guys feel if u sent me a product and i kept telling you give me time to get the money.....LOL
From Seller - MMO Newgames Group Ltd.
6/10/2013 16:41 PDT
we wil send u ,and now we are hurry to restock ,plz wait ,thx
From Buyer - Louie McMullan
6/10/2013 16:42 PDT
then the multiple lies of when it would be here. how would you guys feel if u sent me a product and i kept telling you give me time to get the money.....LOL