[GM Addon] TicketChaos

[chocochaos]

is this for ascent? sry for maybe the nubish question but im a new GM so i dont really know about all this stuff

And I quote from the main post:

# - For Aspire/Ascent: http://www.chocochaos.com/wow/ticket...ire-Ascent.zip

It's not that hard to just read you know

[tijeffz]

Nice addon, i love it.

[Brucey125]

Thanks for the upload :P +rep

[chocochaos]

Thanks for the comments so far Any suggestions for improvements (other than support for mangos/trinity)?

[master257]

nice! Would be awsome to see this for MaNGOS tho

[chocochaos]

nice! Would be awsome to see this for MaNGOS tho

I might be able to test it on a trinity-based server soon. If not, I'll probably end up installing a local server eventually. I hope that won't be needed though

[deathbringer159]

is it possible to make this popup when a ticket is opend?

[skoodat420]

i agree with the mangos crowd love to see this developed also for that platform, thiers just nothing ingame for it that still works lol and its such a long going project and id be willing to be a test ginn. pig if ya need one

other then that looks like an awesome addon with everything that is needed for the job Great Work

SkOO~

[iotech]

Chocochaos,

I apologize if this is thread hijacking, but the next release of TrintiyAdmin will support tickets on Trinity (not Mangos, sorry). I'll be releasing in about a week.

-iotech

[Ibex08]

It should work for all versions of server's if you just change the commands inside the LUA Files for the addon, and I have to say this is a great little tool, used it for a while now, and im sure it works with 3.3.x

[K0nan]

Sounds good for gms who learn tickets.

[chocochaos]

It should work for all versions of server's if you just change the commands inside the LUA Files for the addon, and I have to say this is a great little tool, used it for a while now, and im sure it works with 3.3.x

If it were that easy I would have done it already. The problem is the actual ticket information is sent to the chat, and the format in which it is sent is different for the different emulators. And without a mangos server for me to test on, there is no way I can get that implemented.

[iotech]

Chocochaos,

The problem is deeper than that. MaNGOS, at some time in the past, gutted the ticket system in the core. It isnt nearly like it used to be, nor anything like the system in Trinity. I wanted to make the Ticket system in TrinityAdmin work for Mangos too, but the core elements just arent there.

In Mangos (current version) here are the ticket-related commands:

('delticket',2,'Syntax: .delticket all\r\n        .delticket #num\r\n        .delticket $character_name\r\n\rall to dalete all tickets at server, $character_name to delete ticket of this character, #num to delete ticket #num.'),

('ticket',2,'Syntax: .ticket on\r\n        .ticket off\r\n        .ticket #num\r\n        .ticket $character_name\r\n\r\non/off for GMs to show or not a new ticket directly, $character_name to show ticket of this character, #num to show ticket #num.'),

Yeah.. only two... On/Off and Delete.

Here are the entries in mangos_string which are displayed in chat window:

(288,'Tickets count: %i show new tickets: %s\n',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL),
(289,'New ticket from %s',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL),
(290,'Ticket of %s (Last updated: %s):\n%s ',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL),
(291,'New ticket show: ON',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL),
(292,'New ticket show: OFF',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL),
(293,'Ticket %i doesn\'t exist',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL),
(294,'All tickets deleted.',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL),
(295,'Character %s ticket deleted.',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL),
(296,'Ticket deleted.',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL),

As you can see, there isnt much to work with. I dont think a useful ticket system can be written for Mangos when the core itself doesnt have needed commands.. Trinity is much more robust in this respect.

If you'd like, I can send you the lua code I used for TrinityAdmin's ticket system (it hasnt been released yet, waiting for localisation). If interested, PM me your email address.

-iotech

[andy1073]

Very nice. I have been playing around with this and it works great.

[homer91]

Ohh dude , This is the addon that I've been searching for !
But , please , update this for trinity/mangos 3.3.2
+rape