The noob part is usually caused by not changing the remote password (in my limited experience).... there are a couple spots to change that.
One is in the logonserver.conf.
<LogonServer RemotePassword = "change_me_world"
The second is in the world.conf.
<LogonServer DisablePings = "0"
RemotePassword = "change_me_world">
If you change the password to something else, make sure its the same in both conf files, you should be good to go there.