English speaking customers: Please refer to the start of this mail
Für deutschsprachige Kunden: Bitte beachten Sie den zweiten Teil der Nachricht
Pour les clients français: Veuillez vous rendre à la troisième partie de ce message
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Русскоговорящие игроки: пожалуйста, прочтите последнее сообщение этого письма.
Account Name: -
Account Action: 72 Hour Suspension
Reason for Action: Terms of Use Violation -- Exploitative Activity: Use of Third Party Automation Software
This suspension happened because one or more characters on this account were identified using an unauthorized cheat program, also known as a "hack.". These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harm the game environment because they offer an unfair advantage over other players and superscede the intended limits of the game.
Even if this behavior is the result of a third party accessing the account instead of the registered user (for example, a friend, family member, or leveling service) then the account can still be held responsible for the penalty because of the impact it had on the game environment.
We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article:
World of Warcraft Europe -> Info -> Gold Selling: Effects and Consequences
The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at
World of Warcraft Europe -> Legal Documents -> Terms of Use. Any recurring subscriptions on this account have been suspended to prevent further monetary charges.
For any disputes of this action or further information on Exploitive Activity, please visit the Exploitative Activity FAQ and contact page here:
Blizzard Support
Regards,
Customer Services
Blizzard Entertainment Europe
World of Warcraft
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