[Resolved] Scammed by beraaccounts

[BERAccounts]

My suspension has no relations with fraud. It has been applied for being middleman to name change services and I will be unbanned at 19th of this month.

People like you, always acting similar. I have been disputed maybe 4 times in past 2.5 years and all of them were happened in short period of time. Because people loves to burden their mistakes to other people for minimize their loss. If someone sees a dispute that ended up with refund, they want to shoot their last bullet before leave the field which is understandable. What you can lose for lying or trying to bend the truth in this situation?

I am just securing this product till everything goes crystal clear and moderators decide what we can do about that. If you would be on opposite side, I would do that for protect you aswell. Seller doesn't have any obligations to perform a refund after a successful trade. If he doesn't wants to cancel the agreement, you have no power for make him to do it by force. After finalize your payment, you are free to receive your account as you wish.


Also My FAQ States:

1- Payment plans cannot be cancelled, reversed or changed. individuals who starts the payment plan, obliged to finalize the purchase. In cases of failed payments on planned schedule, we will repossess the account and there won't be any type of partial or full refund.

2- We are able to cancel payment plans and repossess the account anytime against fraud attempts. In these type of cases, there won't be any type of partial of full refund.

[r12221]

The whole point in this is u verbally accepting a refund and telling me i will refund you once you give me back the account. And after doing it . U keep the account and money, dont bring the seller into this. I’ve never even talked to the seller its between me and u. Dont act like the middleman. U have the account on ur website And u dealt with it, end of discussion. I will let the admin review this and take actions. Your just repeating some non sense and making up stuff.

[r12221]

And thats so irrelevant and if i tell you give me the account and i’ll send you the money. And i dont send you the money whats that considered as?

[r12221]

You are a fraud, the actions have been taking in epicnpc im just waiting for the same action to be taken here and dont make up stuff like u had only 4 accusations against you the admin over at epic noc even stated u had 3 incidents regarding scams in the past 2 months.
Im stating facts.

[r12221]

And just to prove to you this is what he had to say

Imgur: The magic of the Internet

And my last thing for you this the next time u agree and u tell ur customer to give back the product and issue a refund. Not stand by that.
That is the biggest sign of fraud i’ve seen.
First u agree to a 50% but then u realize i wont accept and u go ahead and say the seller doesnt want a refund.
The seller isnt even part of this.
You are just making up stuff from your head.
The seller has no take on what happened. Ur just saying he said this or he said that.
No proof nothing .
Word by word you verbally agreed to returning back ur account and not have anything to do with me, but then suddenly decide to not stand by it just wait.
Life doesn’t simply work like this and i will make sure that no one ever buys from you ever again.
You can even keep ur word on this how are customers supposed to trust you.
No one is supposed to trust a person like you.
Your a disgrace to this community, just trying and begging for every single piece of money you can get u hand on.
But im just going to let it all in the hands of the admins and the other will be with paypal.
Have a good night

[r12221]

And if u think u are getting unbanned anytime soon, not that fast.
The admin has read what i have to say, when u come to me and say i will offer u a 50% refund, but a 100% u can even when i just bought the account and it hasn’t even been 24 hours and u suddenly think its ok for you to offer me a 50% but 100% is not eligible and ur willing to give 50% of ur money and lose in a deal where u are just a middleman? Bro this is complete bullshit. U are the seller u are the owner and u are making everything up its all just a scam.

[ev0]

@BERAccounts

So you got the account back, and haven't refunded him? is this what I've read so far?

[BERAccounts]

@BERAccounts

So you got the account back, and haven't refunded him? is this what I've read so far?

Product is still on a payment plan. He currently paid 300 Euro of the total amount which is 625 Euro. Every customer is obligated to follow our TOS regarding payment plans if they want to use it.
TOS: Imgur: The magic of the Internet

I told him clearly that 'We won't accept your refund request. Seller did his delivery in flawless form and account has been delivered as promised without any missing components.'

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WHOLE TIMELINE:

1- Buyer says he is very happy with our service and product has been delivered as promised. [ Imgur: The magic of the Internet ]

2- Buyer sends me a message at 2AM and asks if he can purchase another character instead of Mage. [ Imgur: The magic of the Internet ]

3- Buyer acts like he wants to purchase another account but I need to make him a Paypal refund first. I told him that I will count your Mage as 275 Euro discount on his next purchase because if we refund, fees will be applied so he will receive around 275 Euro. [ Imgur: The magic of the Internet ]

4- He came up with a credit card excuse which is completely non-sense and everybody can see that. I clearly state that 'He paid to the seller and we cannot refund this product.' then he immediately says 'He will issue it to Paypal'. [ https://imgur.com/hVOBXfw ]

5- After a short period of time, buyer tried to use my TOS regarding for get a refund which proves his credit card excuse was a lie, all he was trying to do is restore funds from my seller. After this point, I've realized this person is not stable and honest. For close this issue without any further problems, I made him an offer as '275 Euro Store Credits' for Mage which is refused by him. He is asking for a refund and he says that by himself. So there was no credit card issue or repayment like he claims. [ https://imgur.com/nDFbzle ]

6- He keeps sticking with his Credit Card excuse and claims that he cannot send money from his other card to this card. So only way is me performing a refund for solve his credit card problem. He also says clearly, if I don't accept his refund request, he will contact with Paypal and get his money by force. [ https://imgur.com/sguBNtS ]

7- I offer him %50 Cash Refund from my own pocket for close this deal and seperate our ways. It can be considered as buyback since product was half-property of buyer at that point. He refused this offer too. [https://imgur.com/VxYXebF ]

8- He keeps pushing and pushing with a forced-refund request and I am started to getting annoyed. He mentions about 'Contacting with Paypal for perform a forced-refund for third time.' I have to remind that, he still have Mage under his possession at this moment.

9- After that point, I had to take account back for protect my seller because buyer clearly has no intention of paying the missing 325 Euro and it is literally a forced-refund request. Like I said few times before, I am keeping this product under my possession for secure both sides. When he pays in full, he will take ownership of this product back. If he doesn't wants to pay the rest of the amount, then that counts as voiding my TOS.

10- Agreed Amount was 625 Euro, not 327 Euro. [ https://imgur.com/0CqWbje ]


I don't respect to people who is trying to take advantage of other people. I repossessed this account for protect my seller from a fraud attempt. Like I said many times before, after buyer pays in full, I will deliver account back to him. Seller doesn't wants to take refund on this trade. Delivery has been done as promised and character has been moved to an account which was created by the buyer.

I am here to follow your decision @Evo .

[r12221]

@Evo the seller has never contacted me nor has he spoke once in this deal, this bera guy is making sure he brings the seller into this but not a single discussion was made with the seller. Everything was done between me and this bera guy, the other thing that makes it more weird to read is that u can clearly see he is willing to offer a 50% discount in the beginning but no offer a 100% discount. But then he realizes there is no point an goes ahead with the seller not accepting a refund.
Im telling you he has nothing else but the seller says this the seller says that.
The deal is with me and him the seller has nothing to do with it.
At the end he asked for the account in exchange of a refund and i gave it back and expected the same.

[r12221]

and him using me as bait and telling me to give back the account andi i'll issue a refund but thene tells me im keeping the account safe from you, is the biggest BS i've seen.
you can assume u can just lie to a customer and just move on like nothing is going on.
i asked clearly for a refund he once says 50% ok then moves with sure give back the account and i will give u refund and have nothing to do with you. - Imgur: The magic of the Internet

[r12221]

you never have respect to ur customers how can someone trust you when you cant stand by ur word.
u can instantly assume someone is a scammer but offering someone 50% then saying the seller doesnt want a refund clearly states u are trying to get the most out of this deal.

[BERAccounts]

the seller has never contacted me nor has he spoke once in this deal, this bera guy is making sure he brings the seller into this but not a single discussion was made with the seller. Everything was done between me and this bera guy.

If delivery has been done as promised, you cannot return it back unless product has missing components. It doesn't even matter who you bought this account from. If you started to a payment plan with my vendor, you are obligated to finalize it simple as that. Also timestamps proves that you purchased it from another seller via my channel.

Imgur: The magic of the Internet
Imgur: The magic of the Internet

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the other thing that makes it more weird to read is that u can clearly see he is willing to offer a 50% discount in the beginning but no offer a 100% discount. But then he realizes there is no point an goes ahead with the seller not accepting a refund.

Screenshots proves that I offered you ''%100 Store Credit as Discount for Your Next Purchase'' and %50 Cash Refund'. Seller or I have no obligations to perform a refund to you. If you can ask, we can refuse that request. If you want to cancel your payment plan, it is totally your responsibility. I have very clear terms when it comes to that.

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At the end he asked for the account in exchange of a refund and i gave it back and expected the same.

You mentioned about Paypal chargeback 3 times before this happened. After this point, it is called avoiding from a fraud attempt. If you can say that you will dispute my seller on Paypal if we don't refund, I can simply say that I will refund for restore the product for safety of my seller.

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Actually what is happening is, you are trying to cancel your payment plan with using various excuses for it. When I refuse your request, you are forcing a refund via Paypal and I reposses our product for safety till full payment is done.

What you claim is, you paid in full. After that, you offered account back to me “politely” and I took account back for no reason and didn’t refunded to you.

Your claim is simply full of lies and miss-directions.

[r12221]

i mentioned paypal cuz u offer me 50% discount first clearly shows something. then you go along with sure i will refund you just give me back the account.
the seller has nothing to do with it, you can lie to a customer then say its for my sellers protection. doest work like that even if i contacted paypal u could still return the character, your just trying to make ur self look like ur being innocent but u aren't you lied to me and now at the end of all this everything is clear, you have the account back with my money too, im not going to go forward with this anymore nor respect, no honesty and no sense of humor whats so ever.
i'll let the admin take over from here.

[r12221]

and when you tell a customer return the account and i will issue a refund you are obligated to give the customer a refund after getting your product back not keep the product and the money.

[ev0]

@BERAccounts

Please answer the question. Does the customer have the account? I don't care about refund policy right now because you claimed you were middleman. Your refund policy is nullified.

You said:

> When I realized you are not honest, I just wanted to close this with minimum loss for myself and seller.

This to me sounds like you were acting as middleman, not as the seller.