Change permmanent bann for 72h bann menu

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  1. #181
    ninjasuite's Avatar Member
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    Originally Posted by vegoo View Post
    Ok as I said before I made new ticket, on new support account today.

    Topic: Karma Weapons Exploit Appeal

    Status changed to Awaiting Approval after 3 hours. Tickets that I made before still got status Updated or Unresolved.
    yeah, today i do the same... I make a new appeal ticket at around 5am pst and the ticket is now in "awaiting approval" status
    I hope all of us will get unbanned today and not have to wait any longer because the support team cannot handle huge number of tickets or anything like that

    Change permmanent bann for 72h bann
  2. #182
    spawnfestis's Avatar Contributor
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    Originally Posted by vegoo View Post
    Ok as I said before I made new ticket, on new support account today.

    Topic: Karma Weapons Exploit Appeal

    Status changed to Awaiting Approval after 3 hours. Tickets that I made before still got status Updated or Unresolved.
    Did you pick a category?
    Why is everyone forgetting to say this.. lol

  3. #183
    GW2yoyo's Avatar Member
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    No answer on my ticket from the 30/08. Made a new today, also instantly changed to "awaiting approval" status.
    This circus can now go 2 ways:
    1. Everyone who filled tickets will be unbanned.
    2. Continue this festival of waiting for response and weeks may pass by.

  4. #184
    spawnfestis's Avatar Contributor
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    Originally Posted by GW2yoyo View Post
    No answer on my ticket from the 30/08. Made a new today, also instantly changed to "awaiting approval" status.
    This circus can now go 2 ways:
    1. Everyone who filled tickets will be unbanned.
    2. Continue this festival of waiting for response and weeks may pass by.
    What category on the ticket?...

  5. #185
    vegoo's Avatar Contributor
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    Originally Posted by spawnfestis View Post
    What category on the ticket?...
    Account Issues - Other
    WoW TGC Loot & WoW Items
    Selling EU & US WoW Gold
    Buying EU & US WoW Gold

  6. #186
    H4K1's Avatar Corporal
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    According to the reddit post, EVERYONE who used the exploit will be getting approved as long as you (politely) state you will delete all the exploited gear/money. I got my approval, but it still says awaiting approval next to it (I believe that's the case with a bunch of people right now?)
    I would say just be patient and refrain from constantly sending tickets. I sent 3 myself, one before I knew about the reddit post, one when I saw the reddit post and submitted it without a support account, and one with a support account to track my status. If you already have a support account, constantly resubmitting it is counterproductive to you and to everyone else.
    If everything goes smoothly, the 72hr ban should end in another few hours, I'm not exactly sure what time I got banned at since I wasn't home but we should be getting close. If people are starting to get unbanned and you still haven't received any reply/unban then would be the time to resubmit a ticket.

    -In the reddit post, it states clearly that exploitation is a bannable offense, but they believe in second chances so everyone who exploited (mildly?) will be getting approved. I'm not sure what mildly means, but I used up 2k karma and got my approval. Did anyone who use a glorious amount of karma also get approved?

    -Also does anyone else find the humor in the fact that losing all my karma was what got me banned? ^__^

  7. #187
    spawnfestis's Avatar Contributor
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    Originally Posted by vegoo View Post
    Account Issues - Other
    You filed that recently you say. I have a ticket from 31st August and they have not even changed it to Awaiting Approval...
    I filed a new one through the german gateway (where you don't have to pick a category) so that might help, as they would probably be reading it regardless of the category (if there's specialized teams per category..).

    We'll see.. I doubt they will answer. I feel rather unlucky having waited 4 days since my first one (30th aug).

  8. #188
    vegoo's Avatar Contributor
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    Originally Posted by spawnfestis View Post
    You filed that recently you say. I have a ticket from 31st August and they have not even changed it to Awaiting Approval...
    I filed a new one through the german gateway (where you don't have to pick a category) so that might help, as they would probably be reading it regardless of the category (if there's specialized teams per category..).

    We'll see.. I doubt they will answer. I feel rather unlucky having waited 4 days since my first one (30th aug).
    I also made ticket on 31th and it went throw their system without notice it seems. They wont answer your ticket - they will just change its status on Awaiting Approval. Check support site --> My Staff in 3-4 hours and it should got status changed.
    WoW TGC Loot & WoW Items
    Selling EU & US WoW Gold
    Buying EU & US WoW Gold

  9. #189
    ninjasuite's Avatar Member
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    They just change my ticket title to "Karma Weapons Exploit Appeal - approved" but the status still "Awaiting Approval" (ticket sent on 02/09 at 5am) and mark all of my other tickets as "Duplicate"

  10. #190
    Lichd2's Avatar Member
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    "The customer support team will be sending out responses for approved appeals.
    However, note that they're not actually converting permanent bans to 72-hour suspensions. Instead, for this case, they'll wait until 72 hours have passed and then lift the ban.
    ~ MO"

    "Players who wrote, "I'll delete the items," are getting their appeals approved. Players who wrote, "f--- off, I'll see you in hell before I delete these items," are not getting their appeals approved.
    ~ MO"

    Source: overview for Mike-OBrien-ArenaNet

  11. #191
    GW2yoyo's Avatar Member
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    I have to admin the last quote was funny. Anyone got unbanned and are able to play yet?

  12. #192
    spawnfestis's Avatar Contributor
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    Originally Posted by GW2yoyo View Post
    I have to admin the last quote was funny. Anyone got unbanned and are able to play yet?
    They have not even read my emails, so no I think it's only like 2-5% of the people who submitted who even had it read yet.

  13. #193
    Macpod's Avatar Contributor CoreCoins Purchaser
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    Created a new ticket about 8 hours ago and it says approved.

    Karma Weapon Exploit Appeal - approved xxxxxx-xxxxxx Awaiting Approval 02.09.2012

    But as you can see also Awaiting Approval... still no mail yet.

  14. #194
    BKTHOM's Avatar Member
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    I am wondering when the 72 ban starts...was it from the initial ban, or from the appeal ban, or just some random time they have made up?

  15. #195
    bisbolo's Avatar Active Member
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    I used 9k karma, just got a 72h ban.

    Shall I keep the weapons?
    "Nullum magnum ingenium sine mixtura dementiae".

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