I got banned for scamming on 7 accounts and I swear by god I don't know how my automated bots should be able to scam anyone while looting, lol. The accounts were fresh so I cannot understand why. I have tried to appeal their judgement on all the accounts but all rejected.
Here is what they wrote:
Code:
* * * NOTICE OF FINAL WARNING * * *
Account Name: [email protected]
BattleTag: xxxx#xxxx
A user of the above account has recently been involved in actions deemed inappropriate for Diablo III. The account action detailed below was made after a thorough investigation of the situation as a whole. Though we are unable to discuss the outcome of our investigation due to privacy concerns, rest assured that this incident has been looked into very thoroughly and appropriate action taken on all accounts involved.
Account Action: Account Closure
Offence: Scamming another Player
This category includes:
*Acquiring items or any other 'possessions' from another player through misinformation, confusion, or fraud (Scamming)
This Diablo III account has been closed based on a review of the account and all related policy violations, in accordance with the Diablo III Policies (http://eu.battle.net/support/article/diablo-iii-policies) and Terms of Use Agreement (http://eu.blizzard.com/en-gb/company/legal/d3_tou.html).
Any open bids or auctions at the time of the account’s closure have been cancelled. Your open bids will be refunded to your original method of payment. Please allow 5-10 days for processing depending on the availability of your financial institution. Any bids or auctions completed prior to the account’s closure will not be refunded or reversed.
Moving forward, this Diablo III account and any heroes or items associated with the account are no longer accessible. The only way to continue playing Diablo III is to purchase a new licence or attempt to recover access by appealing account closure. While closure overturns are very unlikely, we advise that customers pursuing an appeal wait to purchase a new Diablo III licence until the appeal process has completed. If you add a new Diablo III licence, the new account will overwrite your old account and any prior heroes or items will be permanently erased.
This page contains details on how suspensions are appealed and reviewed:
http://www.battle.net/support/article/6741
We understand that these policies may seem harsh, but they are in place to ensure that every player is able to fully enjoy their time spent on Battle.net. Thank you for respecting our position.
Regards,
Blizzard Entertainment
Diablo III Customer Support
http://eu.battle.net/support