Can you help me change my account details!?

[thermic87]

So Im right on the verge of selling my account, got a buyer and everything is fine however I don't know how to chance the email address and create a secure log in. Any time someone logs into the account from a different IP location it becomes locked and the only way to free if seems to be to contact blizzard. Is it possible to change the email address some how or possible for someone to log in from a different without it becoming locked?

[Smitten]

https://us.battle.net/account/manage...nge-email.html
You can change the email address here.

[D3Boost]

So Im right on the verge of selling my account, got a buyer and everything is fine however I don't know how to chance the email address and create a secure log in. Any time someone logs into the account from a different IP location it becomes locked and the only way to free if seems to be to contact blizzard. Is it possible to change the email address some how or possible for someone to log in from a different without it becoming locked?

Just give him your secret answer so he can unlock it on his own..

[thermic87]

Just give him your secret answer so he can unlock it on his own..

I've tried that man, what happens is he logs in, it's a new IP so he account becomes locked. When he enters the SQ answer it remains locked and asks to contact blizzard for an unlock, do you think he's doing something wrong? Because surely it can't be that hard...

[D3Boost]

I've tried that man, what happens is he logs in, it's a new IP so he account becomes locked. When he enters the SQ answer it remains locked and asks to contact blizzard for an unlock, do you think he's doing something wrong? Because surely it can't be that hard...

Never had this issue when boosting my customers. It's as simple as typing the secret answer and you're in.

Or just change the email on the account to his email, this way he'll be able to unlock it on his own.

[jimmyamd]

yeh once secret question is answered that IP gets saved so it doesn't happen again.

[Timmaayy]

Other thing you can do is call the support and tell them, that you are on business trips during the week and play WoW on your Laptop. They have the option to "whitelist" the account for soft-locks.