JoeBiden's Blizzard recalling Guide. [EU]

[JoeBiden]

1. I got scammed by xxxx.com how can I get my accoun back1?!1

Simple,

Blizzard's account department have a very simple rule when it comes to hacked/compromised accounts the rule is:

If you are not able to send in a photograph of your ID that clearly shows your last name which matches wth the name entered when the account was created, You must:

Provide them with at least THREE security questions.

1. Your CD key.
2. Your SQ/SA
3. Your Email Adress and full name.(Sometimes customer support will also ask for your adress, not always.)

( Doesn't matter if it's changed, they have logs to find out what was entered on account creation ) Although they don't always ask for this.

OR: Any two of the above AND your last three numbers in your credit card code and the name of the person who made the first payment with THAT creditcard.

There might be other ways to prove you are the original owner, but the ones staded above are INSTANT ways to get your account back and blizz will not waste your time with investigation.

(I.e checking if suddenly your info changed and acc got logged on from China then after one month get you your account back.)

Other notes:

1. If you decide to give blizz your credit card info as one of the three
security questions then don't worry, they wont ask for the CVC, only the three last numbers of the LONG CC number and name&adress of the CC holder.

2. Blizz don't accept ID's photos such as insurance cards/School ID cards w/e ONLY reall ID F.ex. Passport/Driving license.

3. Try to sound a bit mature and use proper English if you are on the phone with them, trust me if they know you are a childish jerk they even hang up on you sometimes.

4. :
Quote:
Originally Posted by MjClarke1
They also only accept original cd key, they wont let you use BC or a Game Card.

Quote:
Originally Posted by MjClarke1
Blizzard Also accept birth certificates, basically, any government issued identification, not like with the photo ID they can actually see you irl.
IF you have a fake name on the character.

Quote:
Originally Posted by MjClarke1

scan you birth certificate and just photoshop it if you have a fake name, as long as it looks real, you're in the clear
(Obviously this wont work if you registered your account with the name Donald the Duck)


PS: Everything I wrote here is 100% from personal experience (I've been through hell with these bastards crappy customer support)

Hope I answered most of your questions, and if I missed something or something is incorrect post it here and ill gladly
reply/edit/put that into my post.

__________________________________________________ __________________________________________________ _______________________________
Straight from Wow-Europe.com: (Account & Billing) ( Europe )

Blizzard's phone support open hours

10:30 am to 08:00 pm (Paris time), on Monday and Tuesday.
11:30 am to 08:00 pm (Paris time), on Wednesday.
10:30 am to 08:00 pm (Paris time), on Thursday.
10:30 am to 07:00 pm (Paris time), on Friday.

Free to call phoneumbers

Austria: 0800 677 529 (free)
Belgium: 0800 497 63 (free)
Denmark: 80 881 086 (free)
Finland: 0800 115 269 (free)
France: 0805 305 031 (free)
Germany: 0800 101 2242 (free)
Italy: 800 985 830 (free)
Netherlands: 0800 0203479 (free)
Norway: 800 12 277 (free)
United Kingdom: 0800 931 0800 (free)
Spain: 800 099 812 (free)
Sweden: 0200 897074 (free)

Note: If you don't live in one of those countries just call the UK number, although im pretty sure then it will cost some money, i'd suggest Skype or likewise.
__________________________________________________ __________________________________________________ ________________________________

From Worldofwarcraft.com (US) (Account and Billing)

Live support is offered Monday through Friday between the hours of 8AM and 8PM Pacific Standard Time. To speak with a live representative, please call 1-949-955-1382 during this time of availability. This form of support is offered at no charge (other than any normal long distance charges from your phone company for calls from outside our area).


U.S and A : Call 1-949-955-1382
__________________

[devmode]

+rep cos there are people out there in dire need of this *no sarcasm intended*

[Deadly Tomato]

Yes, or you could just call them, tell them your details...They unban you.

[jaapoor]

Yeah but this is some stuff I didn't know. Neat little guide!

[JoeBiden]

Thanks I wrote this all myself.

[Verye]

This only applies to WoW EU. It is completely incorrect for WoW US.

That's understandable and fine, but I'd appreciate it if you could place a little title saying "FOR WOW EU ONLY."

[Bird Is The Word]

This only applies to WoW EU. It is completely incorrect for WoW US.

That's understandable and fine, but I'd appreciate it if you could place a little title saying "FOR WOW EU ONLY."

--------------------------------------------------------^
Great guide though.

[Verye]

--------------------------------------------------------^
Great guide though.

Not really. It's just basic common knowledge on what info is needed to recall an EU account. Has been reposted a dozen times, at least.

But hey, the Guides and Scams sections are repost gold-mines, so who cares anyway?

I'm not going to insult him for writing a perfectly fine and correct guide. However, it's nothing special and nothing new.

[danny905]

hello mate is their chance we could possibly speak on msn? thanks for this guide +rep if i can

[Traz]

Common sence