[Help] Hacking an Account - Revisited

[Verye]

Dont mean to sound rude, but can I get an answer?

Please don't apologize. We're being the rude ones. We essentially hijacked your thread for our own problem.

Yes, you can retrieve the account again if you have the first name, last name, and answer to their secret question.

Also, were you able to find the email or whatever that Blizzard sent you saying you could change the SQA?

[HunterXIV]

Sorry no.
I cant find proof but I've definately changed the Secret Q and A somehow.... because its personalised to my Secret Q and A still...

I've just sent an email to them requesting again.

PS. To get from Acc A to Acc B, you need to buy a new WoW and BC dont you?
because you need same last name to transfer chars

[Verye]

Sorry no.
I cant find proof but I've definately changed the Secret Q and A somehow.... because its personalised to my Secret Q and A still...

I've just sent an email to them requesting again.

PS. To get from Acc A to Acc B, you need to buy a new WoW and BC dont you?
because you need same last name to transfer chars

It's possible that you're just misunderstanding what happened. They may have sent you the answer to the secret question, and now you know it, but you cannot change the SQA of an account.

Tell me though, is this account on WoW US or WoW EU? Is it an American account or is it a European account?

And yes, unfortunately you do. So, yeah, recall-proofing an account can cost a lot of money (WoW + TBC + transfer fee).

I'd recommend attempting to scam a WoW and TBC cd key, though. That'll reduce the total cost greatly.

[HunterXIV]

Its an EU account.

How can you recommend scamming an CD Key?

[~ViVo~]

Look, If you know the SQA and first and last name Call billing and say you just don't have access to the email. When people told me that I was never suspicious.

[Verye]

Jesus H. Christ.

I'm so sorry, but this is actually one of the first times I've ever made a mistake.

Apparently, you can change the SQA on WoW EU accounts, according to this: World of Warcraft Europe -> Support Webform

I cannot believe I blundered like this. I'm just so used to WoW US policy. Every single thing I've learned has been on US policy; not EU. I just didn't know EU policy had such a different stance on this issue.

Sorry mate. You definitely can never change the SQA of a US account, but you can change the SQA of a EU account.

Every GM post I've seen about this was from the US forums, not the EU ones.

I sincerely apologize for all of the stress I have caused you.


Although, Vivoxity says he worked in a US office, so I'm still not going to concede with him.


And you scam a CD key just like you scam anything else. The way I've scammed CD keys is just offer a not too bad but not too good char. I recommend a level 62-67. For example, I'd say "I'll trade my 65 Blood Elf Rogue for your CD key", I ask them to give the key first just to make sure they're not scamming me and to make sure it's a legit unused key, and then I just block them.

Simple as that.

[Verye]

Look, If you know the SQA and first and last name Call billing and say you just don't have access to the email. When people told me that I was never suspicious.

Indeed. This is what I recommended earlier. This is the best way to recall (retrieve) an account.

[~ViVo~]

Thanks Lawyer although, SQA of US accounts (When I worked as a BAASR) where changeable when several Ip's where found to have knowledge of the SQA.
Otherwise it would be a never ending cycle of. *Ring* "Hello, my name is Daniel, can I get the phone number you are calling from" ETC
Ok, Ill send you an email with the proper information acquiring your password and email change.. Anything else I can help you with?

[Verye]

Thanks Lawyer although, SQA of US accounts (When I worked as a BAASR) where changeable when several Ip's where found to have knowledge of the SQA.
Otherwise it would be a never ending cycle of. *Ring* "Hello, my name is Daniel, can I get the phone number you are calling from" ETC
Ok, Ill send you an email with the proper information acquiring your password and email change.. Anything else I can help you with?

See, unfortunately, that is how it is. I've seen countless situations of endless cycles like these, since the SQA of an account cannot be changed on US accounts.

Just to be 100% sure, I'm going to ask on the US CSF. I'll tell you the response.

[HunterXIV]

but if i do it tomorrow, after just sending off a request webform, will they think anything of it?

[~ViVo~]

Doubt it, When I was there, I wasn't allowed to barely talk to the AA.
Edit: Ok Lawyer. Results will be good..

[Verye]

I just asked 2 other experts on Blizzard. They both said there was never any sort of office, call center (including Billing and/or Tech Support), or even a datacenter in Miami.

Blizzard has never had any type of expansion into Florida at all, for that matter.

[HunterXIV]

"The Billing department cannot help with technical problems, account suspensions or in-game issues"

[~ViVo~]

Ok, Like i've said before.. Not going to continue arguing this..
I did work in miami as a BAASR.

[Verye]

"The Billing department cannot help with technical problems, account suspensions or in-game issues"

Who ever said they could? I know they cannot help with these things.

What does that have to do with the issue at hand, though?