Real Blizzard Email?

[C.C.]

I got the email from [email protected]
Greetings,

Thank you for contacting us in regards to your World of Warcraft account.

For your convenience we will relinquish the answer to the secret question pending proper account verification. Please reply from your account's registered email address with the information in the following fields:

*REQUIRED FIELDS - Incomplete forms may not be processed.
Account Name:
First and Last Name:
Registered Address-
Street Address:
City:
State:
Zip Code:
World of Warcraft Authentication Code (CD Key):
Three Highest Characters on Account-
1)
2)
3)

*One of the following methods of payment:
1) Last used Game Card Number:

2) First and Last four digits of Credit Card: ***DO NOT SEND COMPLETE NUMBER***
Expiration Date:

3) PayPal Billing Agreement ID: **Only if PayPal is the current subscription method**

Should our records differ from the above information we may require further verification to process your request.

For other account related issues, Billing representatives are on hand to take your call Monday through Friday between 8am and 8pm Pacific Time, at 1-800-59-BLIZZARD (800-592-5499). Customers in Australia should call 1-800-041-378.

** NOTE: For security purposes, Billing & Account Services cannot modify accounts via email.**

Regards,

Jacob H.
Billing and Account Services
Blizzard Entertainment
World of Warcraft Community Site
1(800)592-5499
Monday-Friday 8am-8pm (PST)
I want you guys to check if it real. I don't want to get scam.

-Richmen6

[Muatmessmoko]

I doubt that its real, but then again if its a scam it never asked for your password so Im not sure

[Equ1N0X]

post screenshot of actual email. also sketchy that it asks for both FIRst AND LAST 4 numbers of CC number, and i believe you cant pay wow thru paypal
Also they ussually have u fill out a form on their support site.

Unless i see actual email <not just text> i cant confirm.

[C.C.]

[nickelo]

iTS FAKE!! I can tell from the site at the very bottom.. World of Warcraft Community Site BLIZZARD ALWAYS DOES IT AS World of Warcraft Community Site I know its not a diffy but it may be

[saltysalami52]

This IS NOT a blizzard email. If it was they would already know your account name of all things and the biggest tip is that they have you reply to their account admin email ([email protected]) and not to their actual representatives. I suggest you do send a message to the official account admin email from your registered wow email and ask if blizzard had requested information for any account registered to that email, and request that it be sent by a new representative if they did ask. DO NOT REPLY TO [email protected]!

Edit: Problem #2:
"Please reply from your account's registered email address with the information in the following fields:"
Blizzard would only have sent the email to the one registered with the account, IT'S THE ONLY ONE THEY HAVE!

[C.C.]

post screenshot of actual email. also sketchy that it asks for both FIRst AND LAST 4 numbers of CC number, and i believe you cant pay wow thru paypal
Also they ussually have u fill out a form on their support site.

Unless i see actual email <not just text> i cant confirm.

Yes,You can pay WoW through paypal


-Richmen6

[C.C.]

This IS NOT a blizzard email. If it was they would already know your account name of all things and the biggest tip is that they have you reply to their account admin email ([email protected]) and not to their actual representatives. I suggest you do send a message to the official account admin email from your registered wow email and ask if blizzard had requested information for any account registered to that email, and request that it be sent by a new representative if they did ask. DO NOT REPLY TO [email protected]!

Edit: Problem #2:
"Please reply from your account's registered email address with the information in the following fields:"
Blizzard would only have sent the email to the one registered with the account, IT'S THE ONLY ONE THEY HAVE!

Read the email more carefully:
For your convenience we will relinquish the answer to the secret question pending proper account verification. Please reply from your account's registered email address with the information in the following fields
I forgot my S/Q

-Richmen6

[saltysalami52]

If you had just forgotten your seceret question then why do you think it is not from blizzard. Even if this was from a said scammer, how would he/she know that you sent in a request for your secret question?

[C.C.]

-Richmen6

[Equ1N0X]

third party interceptions to find out.. also Blizzard uses a preset scroll background for emails, AND they done email u secret question, AND they send form [email protected]


Greetings,

Thank you for contacting us in regards to your World of Warcraft account. <should say "we are aware that you have made query about ....."*

For your convenience we will relinquish the answer to the secret question pending proper account verification. < LOL they will never give u answer or pass thru email
Please reply from your account's registered email address with the information in the following fields:



*REQUIRED FIELDS - Incomplete forms may not be processed. <they send you to a website to submit a form like a forum registration
Account Name: <They will never ask, its even in loading screen tips
First and Last Name: <They will not ask
Registered Address- <They will not ask
Street Address: <They will not ask
City:
State:
Zip Code:
World of Warcraft Authentication Code (CD Key):
Three Highest Characters on Account- <Blizzard will not ask for information about your character
1)
2)
3)

*One of the following methods of payment:
1) Last used Game Card Number:

2) First and Last four digits of Credit Card: ***DO NOT SEND COMPLETE NUMBER*** If they will ask you, it will be only last 4, and they wont ask expire date.
Expiration Date:

3) PayPal Billing Agreement ID: **Only if PayPal is the current subscription method** They dont need this, and will never ask

Should our records differ from the above information we may require further verification to process your request.

For other account related issues, Billing representatives are on hand to take your call Monday through Friday between 8am and 8pm Pacific Time, at 1-800-59-BLIZZARD (800-592-5499). Customers in Australia should call 1-800-041-378.

** NOTE: For security purposes, Billing & Account Services cannot modify accounts via email.**

Regards,

Jacob H. < should say "Gamemaster WHATEVER"
Billing and Account Services
Blizzard Entertainment
World of Warcraft Community Site
1(800)592-5499
Monday-Friday 8am-8pm (PST)

[saltysalami52]

CS dosen't always send from DNR. I've gotten a few from the actual CSRs. Also, I'm pretty sure that blizzard dosen't send emails over wireless internet and that people don't sift through the gigs of gmails sent out every day (and text files are VERY small). And they don't just email you your secret question because in a bad account trade, someone could use their email after it had been switched to them to just ask for the secret question.

[C.C.]

I never PM a GM. I emailed [email protected]

GM Email:

-Richmen6

[saltysalami52]

Ok, they a scammer COULD have intercepted the packets, but to solve this just send them a message through their blizzard customer support webform , and ask that they send out a new email from a different representative. Also if you get another suspicious email, reply to the CSR and say I will not email the information directly to you, but will email it to customer support webform, and do so.

[jzf]

Or you could just handle all of your account related issues over the handy dandy blizzard support telephone service =)