Here is a guide on the "ranks" of account action
1.0 Levels of Penalties
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1.1 Warning
Receiving a Warning is nothing more than an education in policy for minor issues and a tool our in-game support team uses to track player behavior. While it is not a good idea to ignore a warning and continue the inappropriate action(s), warnings on an account have very few, if any, long-term repercussions. The following are also true of Warnings:1.2 3 Hour Suspension
- The most minor account penalty
- Used for educational behavior change
- No service interruption
Hour suspensions are most often assigned when the player has repeated an action he/she has been previously warned for. 3 Hour suspensions reinforce the unheeded education given via a Warning or on the first instance of a policy violation that we do not consider minor. These should be assigned when the importance of policy adherence needs to be stressed, but the violation is not excessive. The following are true of 3 Hour suspensions:1.3 24 Hour Suspension
- Relatively minor account penalty
- Somewhat common
- Brief service interruption
24 Hour suspensions are most often assigned when the player has repeated an action he/she has been previously warned for. 24 Hour suspensions reinforce the unheeded education given via a Warning or on the first instance of a policy violation that we do not consider minor. These should be assigned when the importance of policy adherence needs to be stressed, but the violation is not excessive. The following are true of 24 Hour suspensions:1.4 48 Hour Suspension
- Relatively minor account penalty
- Somewhat common
- Brief service interruption
48 Hour suspensions are most often assigned when the player has repeated an action he or she has been previously warned for. 48 Hour suspensions reinforce the unheeded education given via a Warning or on the first instance of a policy violation that we do not consider minor. These should be assigned when the importance of policy adherence needs to be stressed, but the violation is not excessive. The following are true of 48 Hour suspensions:1.5 72 Hour Suspension
- Moderately serious account penalty
- Somewhat rare
- Extended service interruption
72 Hour suspensions are assigned when a player needs to be removed from the game for an extended period of time or the player has repeatedly violated policy in a relatively brief period of time. 72 Hour suspensions are somewhat rare, as they are only given for serious policy violations or repeated policy abuse. The following are also true of 72 Hour suspensions:1.6 Final Warning
- Serious account penalty
- Somewhat rare
- Extended service interruption
Final Warnings are applied when a player needs to be removed from the game for an extended period of time or the player has repeatedly violated policy in a relatively brief period of time. Placing an account under review for possible closure is quite rare, and only occurs in the case of particularly serious policy violations or excessively repeated policy abuse. The following are true of Final Warnings:1.7 Account Closure
- Extremely serious account penalty
- Quite rare
- Extended service interruption, with a possibility of permanent revocation
Accounts are closed when a player has excessively and/or grossly violated our policies. When an account is closed, the player is no longer able to access the account. Account Closures are rare and represent a player who is unable to abide by our rules and insists on negatively affecting other players' enjoyment of the game or harming the service itself.Source: http://us.blizzard.com/support/artic...rticleId=20221
- Most serious account penalty
- Very rare
- Permanent service revocation