ok so those of u who have a windows xp laptop and ur parents have a password on it all u do is: start up the computer and wen it gets to the loading screen turn it off then wen u turn it bak on it will go to this screnn with a bunch of options go up to safe mode and press enter then it will go to the screen eiht al the profiles one will have a Administer (i can't spell so ignore the spelling) and clik on it go to the account u want changed and change the password hope this helps