Okay, i opened it again and asked them for a move to another battle.net account, the answer was:
The ticket was auto resolved

, maybe i will try to ask the south/west asian support.... or the taiwan one
edit: I asked them now to move my active account to a new battle.net, this was the answer
What history?!

, i never got banned or whatever before, just with this few sor accounts. But thats it, i will quit blizzard games now, i will get all the money from the past 6 weeks back, or maybe from the last 13 month, cause my father paid anything, and he just can tell the bank that it was not authorized. That would be 436,90€ for all chartransfers, mounts and other stuff. Blizzard would deserve that!