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  1. #1
    Authenticspectre's Avatar Private
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    Account is locked, need help!

    So my account got locked down for adding too many RAF that got removed in a very rapid session.
    I bought the account from a guy who bought the account from somebody else. So the name of the first owner is lost somewhere and is probably never going to be found. Here are my support tickets in a desperate cry for help:
    -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Greetings XXX,

    We were called today by your brother about this account.

    Because of security reasons, in order to help you we need you to please send a .TXT file attached to this ticket with the following info:

    - First and Last Name
    - Battle.net Account Name (email address)
    - Secret question and answer

    if you don't remember your secret question and answer, please attach also:
    - A scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs) as a separate attachment.

    Please don't write those information in the ticket body, as this helps improve your account security.

    As soon as we receive the information we will be glad to proceed with your request.

    Regards,

    XXX
    Customer Support
    Blizzard Europe
    -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    So yeah, I lied because the name was in the name of a girl, and I'm a guy. The matter was only able to be solved via Phone. And since I'm a guy I had to lie a bit. All went smooth and I got my account unlocked. Literally 4 days after, which is today, it got shut down again with this message following:
    -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Hello XXX,

    We have reviewed your account further, and found that the name on your Battle.net account does not match the name of the person who originally created the World of Warcraft account. We have locked the account until we can confirm that you are the legitimate owner of this account.

    Please reply and provide:

    - A scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs) as a separate attachment. The ID must match the name registered on the World of Warcraft account.

    Regards,

    Game Master XXX
    In-Game Services
    Blizzard Entertainment Europe
    <http://eu.blizzard.com/support>
    -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    I don't have this name, I have no idea who it is. My mate has no idea, and the seller has no idea. Therefore an ID....... It's impossible for me to get that.

    If somebody is willing to help me out, has his way around, or whatever. I'll be able to give up ALL the information needed, literally everything, I just need help...

    CONTACT ME ON SKYPE IF YOU CAN HELP: JAWLESSSUPERDOG
    Last edited by Authenticspectre; 03-04-2013 at 04:41 PM.

    Account is locked, need help!
  2. #2
    CreativeXtent's Avatar Moderator Authenticator enabled
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    it is lost forever, just forget it. and never buy accounts again unless you get paper work from the seller so you can transfer the name over
    "the true wow experience is Maclone"

  3. #3
    Fisher's Avatar Banned Hook you up! CoreCoins Purchaser
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    Poke me maybe we can make this work =)

    Sent from my HTC One S using Tapatalk 2

  4. #4
    Authenticspectre's Avatar Private
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    Poke you? ^^

  5. #5
    qq12345's Avatar Master Sergeant
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    Originally Posted by Authenticspectre View Post
    Poke you? ^^
    pm. also i'd highly advise you remove all names in the post of yours, in the event that blizz somehow chances upon this, not alll that likely, but not impossible.

  6. #6
    Authenticspectre's Avatar Private
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    Originally Posted by qq12345 View Post
    pm. also i'd highly advise you remove all names in the post of yours, in the event that blizz somehow chances upon this, not alll that likely, but not impossible.
    There, done. Just thought names added some authenticity.

  7. #7
    Authenticspectre's Avatar Private
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    No one knows a solution to this?

  8. #8
    Rsnlol's Avatar Active Member CoreCoins Purchaser
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    This happend to me a few years back. You might aswell forget it... I'm sorry this happend to you.

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