SoR accounts locked

[aionic11]

Ok so I just sold 3 accounts (SoR accounts, used by me some months ago), and 2 days later, 2 of those accounts got locked and received this message. Is there any other solution (instead of doing what they tell me to) ?

1. Your Battle.net account has become compromised
2. Your e-mail account has become compromised
3. Your Battle.net secret question and answer have become compromised
4. Your computer has been infected with a key logger or trojan virus, or you have visited a scam website or replied to a scam e-mail where you gave your account details

As a result of this, I have temporarily suspended your World of Warcraft account, and disabled your current secret question and answer as a security precaution.

- What's next?

1. For us to change your current Battle.net account name, we'll need you to contact us with a new email address.
2. Secondly, you should nominate a new secret question and answer from the list below.
3. Finally, please make a new support ticket with your Battle.net account, and provide the following information in a text document (.TXT file, e.g. Notepad file) as an attachment:

- Battle.net Account Name: The current account name (email address) you are using to login
- Your new Battle.net account name (email address)
- NEW secret question and answer
- Name: The full name that the account was created with.
- Confirmation that you agree to have your original Battle.net account e-mail changed to that of your newly created Battle.net account (your newly created account will be disabled as a result).
- A scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs).


If you cannot access your own Battle.net account please create a new Battle.net account under a new e-mail address at https://eu.battle.net/. In this case, in addition to the mentioned data above, we need a confirmation that you agree to have your original Battle.net account e-mail changed to that of your newly created Battle.net account (your newly created account will be disabled as a result).

The list of available secret questions is:

- What was your childhood nickname?
- What was the last name of your first boss?
- What was the name of the boy/girl you had your second kiss with?
- What was the name of your second pet?
- Who was your childhood hero?
- What was the last name of your favorite teacher?
- When you were young, what did you want to be when you grew up?
- If you could change your name, what would it be?

The answer to the question does not necessarily have to be the right one, but can be an answer that only you will know.

For security reasons, we ask that you do not write your new secret question/answer and your account details in the main body of your reply.

We have also removed your recurring subscription details from the account; you will not be billed again on this card unless you enter the details again manually. Once the current subscription is over, if no further payment details are added, your account will become frozen

Once we have received this information, we will be able to process your account further.

While we're processing your ticket, you should follow the Security Checklist on our Account Security Site, which can be found at:

Account Security - Battle.net

For more information about this topic, you can also visit our Blizzard Customer Support Videos:

Blizzard Customer Support - YouTube

and choose the video:
“WoW - What to do after being hacked

Please note that interactive guides are available in English but subtitles for other languages can be activated by clicking on the CC button below the video.

Btw my ID is same as those accounts' 1st and last names.

[Sensisativa]

Pretty sure they were locked because they were accessed from two different locations, it's a safety measure they use.

My account use to get locked all the time even from just logging into bnet account from work(less than 10k from my house), after a phone call telling them that I worked on the road and did not want to have to go through the unlock process every time I wanted to play on the road I can now log in anywhere I have tried without it locked down. My other account still gets locked whenever I use it or log into bnet when not at my house.


Just call them up and say you are on a extended vacation or something.

[Zomtorg]

Not really, now you're actually going to endure a painful change in your WoW career. I had a similar issue, and with the account transfer that Blizzard made me do it, my:

• Honorable Kills got reset - lost my Bloodthirsty title
• BGs wins counter reset,
• God my Mind on my Money counter reset
• Daily Quest counter reset
• Lost ALL my pets

Pretty much everything that had a counter got reset... I've been struggling for over a month now to get everything back, but Blizzard's customer support is really bad, so it's just a matter of luck whether or not you'll get a helpful GM that would actually do what he's paid to do. I really hope you don't have the same issue as I do.

[ViralCodex]

Aionic do you still sell SoR accounts? if yes can you give me some sort of way to contact you btw same country

[Cecu]

I have done another workaround for locking - just attach an authenticator - physical, mobile or just emulated-on-pc one, and you can login from every location, without security lock.

[Sensisativa]

I have done another workaround for locking - just attach an authenticator - physical, mobile or just emulated-on-pc one, and you can login from every location, without security lock.

Not true, Read my post above, that all happened with an authenticator on the account.