Account Closed by buying a gamecard from a guildie.

[deathvader]

Whats the best way to try to recover my account? Its 5 years account and never have a ban or warning, they just close it today after i trade with a real life friend a gamecard ingame for gold. Try to elaborate a good email? Call by phone? Whats the best situation to recover? Just dont want to lose 5 years account

Thanks in advance

[Remus3]

Call it in, say wtf. Same guild etc- long term account and the item was not traded for money but rather a return service TO blizzard for you to continue playing.

Don't say you were hacked or anything if it wasn't the case.
Be professional about the situation the entire time, understand that the CSR's do get a lot of calls(meaning they may try to take the short way), and be sure to again inform them of everything that led to the circumstances.

[Jaerin]

I call shenanigans...

They have like 0 way to know that transaction has occurred unless you were talking about it in game and someone reported you. Unless you got ripped off a gamecard is worth about 25-30k gold. That wouldn't even blip on Blizzard's radar unless there was something else going on.

That is unless this "guildie" was in fact a known chinese gold seller that got your account flagged for being involved with RMT or something.

[leozeul]

kinda weird since ive been giving 20k to some kid for gamecards for a time now ... even had my account locked cuz i did the stupid mistake to give him the authenticator code wich automaticly Locked the account thinkin i was hack... mailed them saying its a relative of mine from some other country and he sometimes pay it for me(good thing they didn't ask for hes name or investigated it :-")
Idk either say that he has so much money that he bought u a gamecard since ur broke...or tell them hes a relative..
or if the guy sells gold or he buys gold off chinesse or even reported then its a bit messsed up

[Duplicity]

Calling is better unless you have a CSR friend.

Not sure why you got banned. Did you tell the whole world?

Suggestions to what to say:

• Long term account
• Your friend donated a game card for you and the least you could've done is return the favour and donate gold to him.
• Regarding to previous bullet: It was in no way a transaction of traded goods. You couldn't just accept a game card so you donated money to a friend.
• Be patient. Be calm and cool headed. And be nice like "Yes sir" "Yes ma'am"

I've never had troubles selling game cards to guild mates. They even sent me gold saying "thanks" thats about it. But we didn't tell anyone.