Banned and Blackmailed.

[Anewiser]

I recently signed up at powerlevelings.com to save me a few hours off leveling so I could play with my brother who I cant seem to catch up too. After 3 days this website got my account permanently banned. I have asked for a refund for 3 straight days now and have been told the same thing each time, that they want me to "Contact blizzard and tell them your account was hacked, then tell us if worked, and we provide satisfied solution."

Needless to say I didn't even bother contacting blizzard because that was my bad for trying to manage my time by having someone else level my character. However all I wanted was a refund, via their promised 100% Satisfaction Guarantee and many other statements on there website. My latest conversation went like this with them.

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Vivien 06-24 13:25:04
Hello,this is Vivien. I appreciate the opportunity to assist you with your question.May i know your name?

You 06-24 13:25:51
Its Jason, and after being ignored by "luis" i am back to inform this website that I have opened a paypal claim

You 06-24 13:26:24
I don't know who needs to be informed to look that up for me, but I would like them to check it out asap so i may be refunded.

You 06-24 13:26:26
Thanks

Vivien 06-24 13:26:38
plz tell me your order No.

You 06-24 13:26:59
PL2009061911403363008179

Vivien 06-24 13:29:48

sorry,we cannot refund you

You 06-24 13:30:29
Yes. your site boldy states 100% Guarantee

You 06-24 13:30:39
Is this correct?

You 06-24 13:30:59
I will also be contacting the BBB

Vivien 06-24 13:31:21

and we will report your ac to blizzard

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My account is already permanently banned because of them so I don't know what that threat will accomplish, but it was a threat nonetheless, anyone have any idea or suggestions on where else to take this dialog box? I documented it all with screenshots, ect.

[earthFlower]

That is really some crap, I hope you get your refund. Did you take screenshot of the conversation to provide for paypal?

[way2evil]

Reporting them to the BBB will do nothing. Sucks that this happened but try to open a Paypal dispute. Also, the only way to get your account back is to say it was hacked.

[Anewiser]

Reporting them to the BBB will do nothing. Sucks that this happened but try to open a Paypal dispute. Also, the only way to get your account back is to say it was hacked.

Yeah, I figured, really I am not to worried about the account, I played about a year ago, but was only trying to play because my brother wanted to. It just amazes me that they really attempted to blackmail me. Threatening that if I report them, or anything like that, they will report my Account to Blizzard. Slightly amusing since they already got it permanently banned and I don't know what good reporting it will do, but still offensive and kind of astonished me, never been threatened by a business like that.