In order for us to unlock the account, please provide us with the following:
- A fax, scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs).
and
- The last 4 numbers of the credit card you are using on this account or a picture of the game card used, if you use those.
IMPORTANT: Also include your full Name, Address, Account Name and E-mail Address and send it via one of the following methods:
Webform:
Blizzard Support
E-Mail (in a recognised image format such as .jpg or .bmp):
[email protected]
Fax:
00 33 130 679 012 (With a Header Sheet marked for the attention of the Account Administration Team)
Post:
Blizzard Entertainment SAS
TSA 60 001
Service Administration des Comptes
78143 Vélizy Villacoublay Cedex
France
Please also include:
Account Name: The account name you are using to login.
CD Key: original WoW game CD-key (we cannot accept Burning Crusade CD-keys).
Your Secret Question and Answer.
Name: the full name that the account was created with.
Address: The address information given when the account was created.
Zip/Postal Code: The zip/postal code that was given when the account was created.
If your email address differs from the one you registered your account with, please provide your old email address as well.