How do restorations work for disenchanted items?
Disenchanted item restorations must be reviewed by Customer Support. During the review process, any materials gained from disenchanting the item will be removed before the item is restored. If the materials cannot be recovered, restoration of the disenchanted item will not be possible.
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When will I receive the restoration for my disenchanted items?
Restorations for disenchanted items will need to be reviewed by Customer Support. A ticket will be automatically submitted through the web form and the restoration will be delivered to your in-game mailbox when the review is complete. The amount of time the review takes will depend on the number of tickets in our queue.