Hello mmowned,
I recently got scammed and someone put an authenticator on my accout. So, I called blizzard and they told me to send in some paperwork so I thought..."Okay no big deal".
Well then I got a reply back saying that some of the files I sent were damaged...
These are the steps I took...
1. Scanned the image (It was automatically saved as a .bmp)
2. Opened the image with paint and saved it as a .jpg file.
3. Uploaded to my email and sent.
+ rep to anyone who can solve my problem!