Get your cash back - Chargeback

[Nesyla]

I received this message. Is there another method I should try?

Hi,

We received your refund request for 2,500 PokéCoins (Pokémon GO) , but we can’t provide a refund for this purchase because it is outside of our refund policy.

You can learn more about Google Play refund policies here: Refund & user policies - Google Play Help.

If you’re requesting refunds for an app (or in-app), it’s best to get help directly from the app’s developer. Developer contact information can be found in the Google Play store by searching for the app and scrolling down to "Additional Information."

To prevent accidental or unwanted purchases in the future, we recommend that you turn authentication on or change your password.


Thanks,

The Google Support Team

Call them. Check out Tips & Tricks on what to say for best % of success.

[exileofdragon]

Pasted on front page.

with pictures for some

[Nesyla]

with pictures for some

Ye it's on FP now, also credit & thanks.

[desmondparhusip]

genius dude!

[Sandor Clegane]

Suggested steps for Google Play refund

Option 1
Step 1
Attachment 37476
-Google Play
-find your transaction for Pokemon Go

Step 2
Attachment 37477
-Select your reason, most common choose is "purchase made by friend of family without my consent"
-Click next/submit

Step 3
Attachment 37478
-Short description of issue.
-Click submit

You should be done and now just wait for your refund. Unless to get an email stating "We received your refund request for xxxxx PokéCoins (Pokémon GO) , but we can’t provide a refund for this purchase because it is outside of our refund policy."

Additional step to get your refund, if first option failed.

Option 2
Google play phone number
United States (855) 836-3987
24 hours a day, seven days a week

This option is 99-100% win

I'm not seeing my order history. Btw I made the purchase in-app.

[Sandor Clegane]

Call them. Check out Tips & Tricks on what to say for best % of success.

They sent that message right away, like less than a minute and I don't think they even bothered reading my request. I'm not a good speaker so I don't think I can call them. Help me please I made like $50 of purchase because I was too excited about the game but I am now very disappointed in Niantic.

[exileofdragon]

They sent that message right away, like less than a minute and I don't think they even bothered reading my request. I'm not a good speaker so I don't think I can call them. Help me please I made like $50 of purchase because I was too excited about the game but I am now very disappointed in Niantic.

Google Play
click the link

scroll down "make sure you log in to the google/gmail account you used for Pokemon go.

[Sandor Clegane]

I have already sent two request and I get the same message. My only option left is to call them but I can't speak to them myself. xd Can someone help me?

[michelle11]

I have already sent two request and I get the same message. My only option left is to call them but I can't speak to them myself. xd Can someone help me?

I'm sorry but if you cant call them then you dont have any other option. Calling takes maybe 5 minutes anyways. If you have anxiety or something, get someone like a friend to make the call for you. just tell them what to say. I've already made a post in reference of what to say to them.

[Nesyla]

I'm sorry but if you cant call them then you dont have any other option. Calling takes maybe 5 minutes anyways. If you have anxiety or something, get someone like a friend to make the call for you. just tell them what to say. I've already made a post in reference of what to say to them.

Aye, this is pretty much it.

[michelle11]

double post

[Nesyla]

Made a few more updates on front page, feedback would be apreciated.

[wordup]

you guys took a risk and failed. Now you want your money back? It's called gambling. A lot of pettiness going on here. Glad some of you guys aren't botting anymore.

[RWHID]

I just did a chargeback on all my purchases. How does it get refunded with other types? Some I used my main card, another I used PP balance and a card and the others were all PP balances. Mine were all over 14 days, and each email said I was approved and refunded.

[dlovo313]

I emailed Niantic a week ago, got the automated email with no communication since. Then I called Google today for a refund but they denied it saying I used a password for the charges. Then I called my bank and they are returning my 2 charges of $99 that "my son made" & there will be an investigation into the matter.

F Niantic. Give me my $200.

They even banned my 2 kids accounts which I haven't botted on in over 2 weeks. They signed in today and both got the data errors.