I recently joined the site, after having using it on a few occasions after google searches and references from friends. My apologies beforehand about the length.
After using the site for just a few days, the biggest issue I have noticed thus far is a lack of information in terms of how to go about unlocking certain of the sites features.
For example, I was only minutes ago informed by the site that I must have a post count of 10 before sending pm's to anyone other than a mod. This occurred after I had typed a fairly long and detailed message, requesting advice from another member. (Another reason I am making this post, I need to get my post count up).
Secondly, I have limited functionality in many of the forums. While this is to be expected since I am new to the site, I cannot find documentation anywhere (FAQ's, individual forum guidelines, forum stickies) on how to gain access to these features. Obviously, gaining member status or higher would most likely allow me to use most of these missing features, however, I am unable to post in the WoW scam forums which is my area of expertise, and am thereby extremely limited in my methods for gaining rep and post counts at the moment.
That said, my suggestion is to somehow integrate new users more smoothly. Possibly send an automated PM with recommendations on how/where to begin posting and gaining rep, and what they must do to gain certain of the site's features. Possibly even while registering for the site there may be a method to display information attaining to new members, thereby eliminating the need for any new forums/clutter.
If on the other hand I have managed to somehow miss all of this information, it only clearly shows that this information needs to be more available to those in need of it. Again, a simple link to this information when I registered for the site would have saved several hours I spent looking for it in vain.
Thanks for reading, hope it was helpful, best wishes.