Bought donator lack but acc hasnt been updated menu

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  1. #1
    compunerd3's Avatar Member
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    Bought donator lack but acc hasnt been updated

    I bought the donator pack for 15 usd but my account hasnt updated. I still dont have access to the ESO elite forums etc

    Pmed admin transaction details but dunno if he has read it

    Sent from my GT-I9505 using Tapatalk

    Bought donator lack but acc hasnt been updated
  2. #2
    karnkore's Avatar Member
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    Did you relog? happened to me before.

  3. #3
    compunerd3's Avatar Member
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    Yeah and still didnt work. All of a sudden I got another activation email from admin but its saying its an invalid web address

  4. #4
    KuRIoS's Avatar Admin
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    your account is not activated, I tried resending the email codes.

  5. #5
    compunerd3's Avatar Member
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    This user's primary usergroup is also listed as a secondary group for this user. Please change the primary group or remove the secondary group.
    Keep gettings this when I use the activation link
    When I joined, the activation worked though

  6. #6
    KuRIoS's Avatar Admin
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    Contact KET with all info on your payment in a private message.. I changed ur usergroup to LLL

  7. #7
    compunerd3's Avatar Member
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    I already pmed him more than 1 day ago with no reply.
    The 15$ has been taken from my bank via VISA
    I really want the donater status but if I don't I will have to call my bank to reverse the charge

  8. #8
    KuRIoS's Avatar Admin
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    Originally Posted by compunerd3 View Post
    I already pmed him more than 1 day ago with no reply.
    The 15$ has been taken from my bank via VISA
    I really want the donater status but if I don't I will have to call my bank to reverse the charge
    Which is understandable, you will get nowhere with threats though
    But please consider the fact that we are not machines and we do have families and it is easter... While it is unfortunate that you have not received donator status, waiting is all you can do, it should be automatic, but we do not have anything here on OC that suggests that you should have paid, so we need to wait for ket to be able to check PayPal

    We hope you understand.

  9. #9
    ev0's Avatar ★ Elder ★ murlocs.com

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    Originally Posted by KuRIoS View Post
    we do have families and it is easter....
    Make me an admin, I'm an Atheist and I have no family (i'm batman) <3
    Need a guild in the US? Visit murlocs.com

  10. #10
    compunerd3's Avatar Member
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    I understand that you have families, as do I. Its not a threat and sorry it came across as one. I didnt pay via paypal it was via authorize.net
    I got tge email with transaction details and the payment complete page. I will wait a while longer for the festivities to finish and for the chocolate to melt lol

    Sent from my GT-I9505 using Tapatalk

  11. #11
    KuRIoS's Avatar Admin
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    Originally Posted by compunerd3 View Post
    I understand that you have families, as do I. Its not a threat and sorry it came across as one. I didnt pay via paypal it was via authorize.net
    I got tge email with transaction details and the payment complete page. I will wait a while longer for the festivities to finish and for the chocolate to melt lol

    Sent from my GT-I9505 using Tapatalk
    hehe okay, I have forwarded this to Ket too in hopes that we can solve it asap

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