I have been locked out of my account - Please help. menu

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  1. #1
    HunterBSNeedHelp's Avatar Member
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    I have been locked out of my account - Please help.

    Hi,

    My phone has become faulty and I can no longer access my account since it's requesting for the two-step verification because it has detected a different IP. The reason why it has detected a new IP is because my internet runs on a Dynamic IP so since the modem was reset as of last night, the IP address must have changed

    I have already filled out a help request via 'contact us' form and have emailed the support email using the email address linked to my actual account but haven't received a response.

    Account: http://www.ownedcore.com/forums/memb...ngservice.html

    I can provide proof of purchase with the corecoins that I purchased using a paypal account a couple of months ago.

    Can an admin try to get in contact with me, please?

    I have been locked out of my account - Please help.
  2. #2
    Confucius's Avatar Super Moderator Don't Look Back in Anger

    CoreCoins Purchaser Authenticator enabled
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    If you have your backup code you can disable 2fa here http://www.ownedcore.com/forums/misc...action=disable

  3. #3
    HunterBSNeedHelp's Avatar Member
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    The backup code was saved on my phone that has become faulty.

    It was my mistake to keep it there.

  4. #4
    HunterBSNeedHelp's Avatar Member
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    Bump - I need help, please.

  5. #5
    Eryx's Avatar
    Eryx
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    Sorted! Check the inbox for the e-mail associated with the account for instructions how to log on your account again.

    Have a nice day!

  6. Thanks HunterBoostingService, Xintor (2 members gave Thanks to Eryx for this useful post)
  7. #6
    HunterBSNeedHelp's Avatar Member
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    Thank you so much!

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