Those of you who bought apb: You CAN get some money back (maybe even a free game)

[Icerman]

I bought the game 5 days before they decided to shutdown.
I also bought 2400 RTW points.

I paid totally around $200 for a game I was able to play for 5 days.
They offer me a new game in return, but they won’t refund the money I spend on the RTW points.

There is no game I’m interesting of buying from there download site at this time (Dragon Age II is not coming until mars). So either I have to pick a game that I’m not interesting of playing or the money is lost

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EA support request information

Thank you for contacting Electronic Arts Customer Support.

We understand that you purchased APB and since the game is no longer available to play, you'd like us to refund the purchase amount you spent on it. While refunding the amount is not possible in this case, as a refund to what you've lost, we're offering you a free game from EA Store "http://eastore.ea.com". If you purchased the game after 7/15/2010 then you are eligible for this offer and can select any game you would wish with a couple of exceptions as noted below:

•Only those games for which we've Digital Download version available on EA Store can be selected.

•Please do not select a game which is not released yet.

In order to proceed with the refund request; along with the name of the game you'd like to play, we will also need the proof of your APB purchase:

•In case of box version - attach the scanned copy of your purchase receipt in this email.

•In case of downloadable version, please provide the screenshot of your purchase proof (Email from the retailer).

•In case of digital download version from EA Store, provide us the order #.

Once you've provided us the proof of your purchase and name of the game you'd wish to have, we'll entitle it on your account and then you will have to use the EA Download Manager to download the game. If you do not have EADM, you can download it here: http://eastore.ea.com/eadm

Thank you!

EA Rep Nelson
EA Customer Support

[kenny6]

i did this a couple of days ago on my banned APB acc and they actually traded it in for a BC2 cd-key, woot for free games

[tottelol]

Too bad I bought it from offgamers

[Dragonshadow]

Too bad I bought it from offgamers

So ?

[tottelol]

Tried live chat and he just gave me some shit about that their policy has changed

[kenny6]

Tried live chat and he just gave me some shit about that their policy has changed

yeh im surprised they didn't change the policy sooner so many ppl knew about this they must have lost a bit of money, oh wait its EA they got loads of it