His a really professional and nice guy,I bought the Lifetime Service and I've been already in the past PERMA CLOSURE/BANNED 2 TIMES on my account.
ill keep it updated:
First Letter - Banned
Second Letter - Banned
Third Letter - Banned (Blizzard automatically ''Cancelled''my ticket)
Fourth letter - Banned (Blizzard automatically just ''Resolved'' my ticket)I'm almost giving up
5th Letter - Banned
6th Letter - Banned
7th Letter - Sent waiting for response