Received a mail from blizzard what does it mean?

[paosho]

after crafting many gem yesterday and this morning I received a email from blizz that
btw I record my mouse clicks to make my life easier I was using ghostmouse which record every move you make.. bla bla bla

 Due to suspicious activity, the Battle.net account [email protected] has been locked. To restore access to this account, please follow these steps:

Step 1: Secure Your Computer

In the event that your computer has been infected with malicious software such as a keylogger or trojan, simply changing your password may not deter future attacks without first ensuring that your computer is free from these programs. Please visit our Account Security website to learn how to secure your computer from unauthorized access.

Step 2: Secure Your E-mail Account

After you have secured your computer, please create a new password for your e-mail account since it may also be compromised. Be sure to check your e-mail filters and rules and look for any e-mail forwarding rules that you did not create. For more information on securing your e-mail account, visit this Support page.

Step 3: Choose a New Password

You must change your password in order to resume using this Battle.net account. Please click this link to choose a new password:

https://sea.battle.net/account/support/password-reset.html

*Note that your former password no longer grants access to Battle.net account management, World of Warcraft, or any other login-protected Battle.net account service.

If you still have questions or concerns after following the steps above, feel free to contact Customer Support at http://us.blizzard.com/support/article.xml?locale=en_US&articleId=20606.

Sincerely,
The Battle.net Account Team
Online Privacy Policy

[phantom325]

IF it is a legit email, which it looks like it is, then they locked your account for using automation software (ghostmouse), because they assumed that you had been hacked. I advise using something other than ghostmouse.

[paosho]

IF it is a legit email, which it looks like it is, then they locked your account for using automation software (ghostmouse), because they assumed that you had been hacked. I advise using something other than ghostmouse.

yes it's a legit email from blizz. it locked my forums account but i recovered it as soon as I done the instructions above. Can this ban me? or warning? sort of ??

[liquidsystem]

yes it's a legit email from blizz. it locked my forums account but i recovered it as soon as I done the instructions above. Can this ban me? or warning? sort of ??

I wouldn't worry, it looks like they just thought someone hacked your account.

[paosho]

I wouldn't worry, it looks like they just thought someone hacked your account.

oh ok. btw if someone got caught botting etc. will blizz ban them right away?

[liquidsystem]

oh ok. btw if someone got caught botting etc. will blizz ban them right away?

Most likely, I've been botting on Diablo 3 for about a month, and I haven't gotten caught at all.

[enric1010]

I got this when I built my new computer and logged into my D3 account on it the first time.

[hootersam]

its normal. diablo 3 checks hardware of computer to identify it is trusted computer - used previously or new one. if it detects that this kind of hardware is new so it asks for your secret password (you have to chose it from drop down list). By default its set to something like "Unconnect Battle.net account" - something really dump - i dont know what purpose is that. But when you click ok then, you account will got blocked. Alle you have to do is to recover password going through password recovery included in email.

if you use you account first time on new computer, or even VM, it first time asks for that secret question. one more protection from being hacked.