Official "Ban wave" 22. Jan 2014 Thread

[predator1981]

1: Region = US
2: What bot did you use? = PQR/PQI
3: Did you get suspended or banned? = 72hr ban x2 accounts
4: Mac or PC? = PC

Not really worried, I don't play that much anymore

[xdfragged]

I am just curious as to how many people actually got banned/suspended.

[icystealer]

I got a response from my ticket of appealing my suspension. GM refused to overturn it and I didnt care as I was in the last hours of the suspension.

HOWEVER shortly after receiving the response from the GM, I find my account is perma banned... WTF.

[ImogenOC]

I got a response from my ticket of appealing my suspension. GM refused to overturn it and I didnt care as I was in the last hours of the suspension.

HOWEVER shortly after receiving the response from the GM, I find my account is perma banned... WTF.

Happens sometimes. They're targeting phelps and I directly. We received what looks like HWID, IP, and Installation bans. When I go to my account status page, they dont even give me a reason why.

[icystealer]

That just seems like the GM was a hateful bastard. I guess its time to stop WoW for good.

[ImogenOC]

That just seems like the GM was a hateful bastard. I guess its time to stop WoW for good.

In the true spirit of a hacker

I get knocked down,
but I get up again,
and code a **** you into the next push.

[freeloading]

I got a response from my ticket of appealing my suspension. GM refused to overturn it and I didnt care as I was in the last hours of the suspension.

HOWEVER shortly after receiving the response from the GM, I find my account is perma banned... WTF.

Why would you appeal a 72-hour suspension in the first place?

[TreeEskimo]

Why would you appeal a 72-hour suspension in the first place?

Yeah thats what I'm wondering too lol

consider yourself lucky you recieved a 72h ban and wait it out instead. No reason at all to appeal a 72h ban.

[JoeThePlumber]

appeal a 72h ban, is a huge risk to get it turned in a perm ban when you say the wrong thing or lie they got data on you!

[favorite2k6]

because blizzard not really responding to the third software
Please consider it because maybe not but sense to use a lawyer?
just because of the legal situation?
what do you think?

[Vinshom]

Region: US
> Bot(s) used: PQR / Honorbuddy
> Suspended/Banned: Permanent ban.
> Detailed info: I guess it was that auto interrupt from HB.I have used Tuanha profile.

[ganjador]

In all this mess, has anyone been able to get a GM to respond to a ticket for a perm-ban appeal? Furthermore, was anyone able to get them to overturn the ban?

Thanks in advance.

[endersblade]

1: Region US
2: What bot did you use? PQR/PQI, Crawler
3: Did you get suspended or banned? 72h SUSPENSION (Please ****ers stop calling it a ban!) on two accounts
4: Mac or PC? PC
5: Detailed info Meh, don't give a hoot. I've had several accounts banned for botting before, and I always started back up. Not this time, though. When my suspension is over, I plan on canceling my accounts (pretty stupid that I can't do that while my accounts are suspended...) and will ride it out to the end. Once my accounts go down, I'll officially be done with WoW. I've been playing since day one of Vanilla, I have frequently stopped playing for long periods of time, but I always come back. Don't know what draws me to it. The overly complicated rotations to be 'perfect' in this game are just too much for my old brain to comprehend. PQR breathed new life into this game for me. Without PQR, I have no desire to play anymore. This also means I won't be buying 3 copies of WoD. If Blizzard has no issues losing my money, that's fine by me. Good riddance. I'll go back to enjoying all of my non-MMO games that I've been neglecting for years.

Xelper, all you profile making people, thank you so much. You guys have been absolutely amazing. If and when PQR ever comes back online, I'll come back with a vengeance, believe me. I really don't care about my accounts, I don't take this game seriously enough. I enjoy content enough to want to see it, not have to spend time figuring out when to hit keys at just the right time. Especially when there are so goddamned many.

Take it easy guys, enjoy life, and move on.

[Smaxy]

1. EU
2. PQR/PQI and had PE installed, but almost didn't use that (no (really) good profiles for my classes yet). Didin't use paid profiles though ;-).
3. Banned (permanent)
4. PC
5. Had the account since vanilla and have been using PQR for close to a year. Used it for PvP (BG's and Arena's) en PvE (Mostly solo and LFR). And like many people before stated, it made me enjoy playing wow for a bit longer while without I'd probably would have quit months ago. So thanks to everyone who aided in developing of the profiles and PQR itself. It's been fun !

On another note, people might be wondering if it is possible to succesfully reduce a permaban to a 72 hour suspension. I my case, well, read for yourselves ;-).

-----------------------------------------
Dear xxxxxxxx,

The status of your Customer Support ticket #xxxxxxxxx has changed to “Resolved.”

You can view your ticket details or check its status by clicking the link below:
<http://eu.battle.net/support/ticket/thread/xxxxxxxx>

If you can’t click the link above, copy and paste the entire URL into your browser.

This is the latest response from Customer Support:
Greetings,

As the previous Representative explained, this matter has been reviewed, and the action that was taken against your account confirmed to be correct.

As such, we will not overturn the closure of your account, and it will remain permanently closed for violations of our policies.

Under no circumstances will that action be overturned, and we now consider this matter closed.

Regards,

The Customer Support Team
Blizzard Entertainment
------------------------------------------

[Duriell]

In all this mess, has anyone been able to get a GM to respond to a ticket for a perm-ban appeal? Furthermore, was anyone able to get them to overturn the ban?

Thanks in advance.

Yep....I appealed my ban, they replied with the generic "sorry but our findings were correct and we won't be discussing this anymore or overturning your ban", I opened another ticket pressing the point and asking what I did wrong and if they could show me any leniency as I didn't knowingly breach the rules etc.. and they replied with this:

Hey there xxxxx,

Thank you for contacting Blizzard Customer Support.

Your World of Warcraft account 'xxxxx' has been permanently closed due to a direct breach of the Terms of Use. An e-mail detailing this action was sent to the e-mail address registered to your account at the time of the action. If you cannot locate the original notice mail in your Inbox, then please check your Junk/Spam/Trash folders in case an overly aggressive spam filter may have placed the mail there.

We take these types of issue very seriously, and a full investigation is done before any action taken. In this case we have reviewed the matter again, and deemed that the evidence provided is correct and the action will not be overturned, meaning there will be no leniency.

We have to take the measures to maintain the integrity of the game and for our community as a whole. We cannot provide in depth details about the evidence leading to the closure of your account, aside from what has already been emailed.

The game client may monitor your computer's RAM and/or CPU processes for unauthorized third party programs running concurrently with the game. An unauthorized third party program is defined as any third party software (including Addons) that facilitates cheating; intercepts, mines or collects information from the game database; or allows modifying or hacking of the game interface, environment or experience in any way not expressly authorized by Blizzard Entertainment.

This action has been taken in accordance with our Terms of Use < https://us.blizzard.com/company/legal/wow_tou.html > and our In-game Policies < https://us.battle.net/support/en/article/policy >, which all players acknowledge and agree to prior to playing World of Warcraft. These policies and conditions allow us to maintain a fun and safe game environment for all of our players.

During the course of our investigation we were not able to confirm that your account was compromised, also note that the other clauses of our Terms of Use apply, for example regarding account access, and sharing your account details. Account access is the sole responsibility of the account owner and account sharing is against our Terms of Use. Therefore, should you believe someone other than yourself (the account owner) has committed this violation of the Terms of Use with your account, these sanctions would still apply, as our action is taken against the account, not the individual.

Our Battle.net Terms of Use can be found at < https://us.blizzard.com/company/about/termsofuse.html >. Further information on the different levels of account penalty we can apply is available at < https://us.battle.net/support/en/art...s-and-closures >.

As your appeal has now been thoroughly reviewed by multiple members of our staff to ensure fair treatment, and all reaching the same conclusion by verifying our initial findings, we now consider this matter closed and would not look to enter into further discussion on the subject. Further tickets concerning this issue may be closed without a response.

How does a ticket status changed to “Resolved”?
-By you. You can mark a ticket as “Resolved” if you are satisfied with the answer provided in the ticket.
-By our system. Our system will automatically resolve tickets that have a status of “Answered” or "Need Info" for more than 7 days.
-By Customer Support. For tickets that were created over the phone or in-game, Customer Support will mark the ticket as “Resolved” after we get confirmation from you. However, you can always either reopen the ticket or create a new ticket if the problem reoccurs.

What can I do next?
- Take the customer satisfaction survey. Your answers to this quick survey will let us know what you thought of our customer support, and will help us improve our efforts in the future. Take the survey at <http://us.battle.net/support/survey/42605224>.

What if the problem happens again?
You can either reopen your ticket, or create a new ticket, after it's been marked as "Resolved."

Regards,

The Customer Support Team
Blizzard Entertainment