I really didn't know where to post my thread, and even though I am still a so called "leecher" please help me, I am doing my best to get to Contributor now days.
My problem is that when I logged on today at 18:00 GMT my main was naked, of course hacked. The hacker had taken everything, gold, mats, disenchanted my gear for more mats and so on. Now, since I noticed this so late, the EU Account and Billing Support telephoneline was closed for today, so I can not reach those and get them to restore my gear and other stuff. I've made a in-game ticket to a Game Master in order for one of them to assist me, but still nothing yet. So, do you know if there is any way I can get my stuff back tonight, even though Account and Billing Support is closed for the day?
Now, I've also heard that you can only get a restore of gear, items and so on, one time per account, and not more. I have no idea if this is a myth / lie, and want to ask if you guys know anything about this?
I'd also like to know, if anyone has experience fetching the ip's that have recently connected towards your account, is this possible to do by a private person, or does Blizzard need to be contacted about this, and will they reviel the information regardings that ?
Also, please use this thread if you are having issues like me, and need help with them!
Sincerely
- Buffy