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  1. #1
    Kazique's Avatar Contributor
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    Account locked what can i do?

    So my Wow account got locked. reason is i picked up a few unmerged accounts. blizz locked all my account on that bnet and is now asking me to provide my ID together with the physical box (wich i dont have cause i picked it up as a digital for WoW gold). is there anything i can do abou this? or is this account forever gone? got the cd key for the account and my id obviously but lack the physical box with the right CD-Key that they want me to provide.

    Account locked what can i do?
  2. #2
    Xalah's Avatar Contributor CoreCoins Purchaser
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    You should be able to get the main account unlocked, by just sending in the ID.. the unmerged accs wont be unlocked though

  3. #3
    Kazique's Avatar Contributor
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    Originally Posted by Xalah View Post
    You should be able to get the main account unlocked, by just sending in the ID.. the unmerged accs wont be unlocked though
    thats what ive tried but ive been requested to send an ID together with the actual physical box wich i dont have =/

  4. #4
    fjums's Avatar Contributor
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    Not many people got the physical box anymore - and therefore they can't ask you to provide that.

    Did you buy the wow licens through B.net?


    Edit: Original CD-key and ID should be enough
    Last edited by fjums; 04-23-2014 at 03:41 AM.

  5. #5
    Kazique's Avatar Contributor
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    Hello,

    Thank you for your ticket.

    As per our chat, we need you to take a photo of your ID, next to the authentication key stickers that show your game keys.

    Make sure that the photo shows the keys and the details of the ID clearly.

    If you have any additional questions or concerns, please reply to this ticket and we'll get back to you as soon as possible.


    Kind Regards,

    Astenythelia
    Customer Services
    Blizzard Entertainment
    http://eu.blizzard.com/support

    is the response im getting so that wont work . any other possible ways to solve it?

  6. #6
    adicutz's Avatar Knight-Lieutenant
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    did you bought the key for your main WoW account with gold? i mean you received a digital scan of that key from seller?

  7. #7
    dotcha's Avatar Contributor
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    You could tell them you bought it digitally and never had the physical box.

    I have no idea if they would go to the trouble of finding out is that was true by the date or if they have a record of digital vs physical serial numbers.

  8. #8
    Kazique's Avatar Contributor
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    Originally Posted by adicutz View Post
    did you bought the key for your main WoW account with gold? i mean you received a digital scan of that key from seller?
    was a digital only (not from blizzard) but was with real cash from a company in sweden a rather long time ago. would it be possible to photoshop it? or would they know im trying to cheat them? or should i just consider this account perm locked and go for another one?

  9. #9
    fjums's Avatar Contributor
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    Tell them you throw away the box, as you only needed the key - which you wrote down somewhere.

    Do not try with Photoshop, as you'll only make things worse

  10. #10
    adicutz's Avatar Knight-Lieutenant
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    Originally Posted by Kazique View Post
    was a digital only (not from blizzard) but was with real cash from a company in sweden a rather long time ago. would it be possible to photoshop it? or would they know im trying to cheat them? or should i just consider this account perm locked and go for another one?
    If you buy keys of any kind from websites, you should receive a scan of that key, it would help a lot if you still have it.

  11. #11
    Kazique's Avatar Contributor
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    Got a scan of it still yeah. Will try with that to see what happens. Its not my main acc but i got loads and loads of gold on the account so want it back if possible but if i cant i still got my hc prot pala

  12. #12
    Garalon's Avatar Sergeant
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    How many Unmerge did you buy and set it up ? 5+

  13. #13
    thehiddenshop's Avatar Banned
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    Well one of the unmerged accts you bought , the original owner could be trying to get it back and now its on YOUR acct so that is what is flagging it. Y ou could try to say you were at a LAN party and some people gave you the accts or something.

  14. #14
    Kazique's Avatar Contributor
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    is 4 unmerged accounts + the one that is mine so 5 in total. still no luck from blizzard =/

  15. #15
    ethtechno's Avatar Member
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    I can say im in the same position, i have different accounts with different surnames on, when I provided my ID they told me that it wasn't correct and only one of the accounts that i had merged matched with the ID, I might consider trying to send the ID of the main account I bought as when i bought that account I was given ID and everything including cd keys etc. Let me know how you get on.

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