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  1. #1
    skeletonboy360's Avatar Active Member
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    Silly GMs

    So today, I wanted to transfer a WoW license from one battle.net to another. So, of course I went into GM Live chat and talked to someone about it.
    Orc Chat Peonat 11:53:46
    Welcome to live chat with Blizzard Support! A representative will be with you shortly.

    Current average wait time is approximately 0 minutes and 7 seconds.
    Orc Chat Peonat 11:53:51
    You have been connected with ****.
    **** 11:54:02
    A hale and hearty Hello ! My name is (****). How are you today ? Please give me a moment to read over your petition.
    youat 11:54:29
    Oh hi
    ***** 11:54:20
    how may I help you?
    youat 11:55:07
    I wanted to move a wow license on this battle.net account to a different one
    **** 11:55:19
    you may want to reconsider after you hear about some of the drawbacks
    **** 11:55:31
    what is the other account?
    youat 11:56:04
    [email protected]
    ****11:55:59
    is the other account also in your name?
    youat 11:56:32
    Yes
    **** 11:56:54
    what was the reason you wanted to transfer a license off of this account
    youat 11:58:08
    I want to let my friend use the account. I know we would both be able to play on this one, but if it's on another bnet, he wouldnt be able to log into my main account.
    ****11:59:38
    but lets say in the future your friend says "can I have your account?" we don't have a process for transferring to his name. if he has an issue we may think the account has been compromised and lock or ban it.
    **** 12:00:21
    in addition, transferring to another account it might lose acheivements, pets and/or mounts
    youat 12:04:05
    Ok, I see
    **** 12:05:09
    not that we can't transfer, but it may cause some issues like mentioned above, not always, but you need to be aware .
    **** 12:06:18
    I see you've asked about this before
    youat 12:06:47
    Oh yeah
    **** 12:06:53
    it really has to be a special circumstance
    **** 12:06:57
    Do you have any other account issues or questions I might be able to answer ?
    youat 12:07:53
    Nope, so can I not transfer the license? I still want to
    **** 12:08:06
    as we've told you before it has to be a really unusual circumstance
    ****12:08:41
    why not send your friend a recruit a friend invitation and get the triple xp for both of you?
    youat 12:10:21
    Well thats the thing, 2 days ago I transfered a license from that account to this one. That license and the license I want to transfer now were linked. The previous GM told me the RaF would be deleted since I transfered. But it isnt.
    **** 12:11:52
    the account on the other email is linked and upgraded to a standard edition of wow
    ****12:12:10
    sorry, wrong acocunt
    ****12:12:16
    too many windows
    youat 12:12:55
    Oh lol
    ****12:12:44
    not sure I understand what the gm did, let me check
    **** 12:13:42
    why did the GM transfer the accounts?
    youat 12:14:37
    I just asked like I did to you, and they did
    ****12:18:44
    the previous GM went outside of the support policy, he may have done that to consolidate the accounts but we don't separate them, once created they are not supposed to be moved
    ****12:19:29
    I asked a supervisor for an exception to our policy to help you out, but that was denied
    ****12:22:00
    It's been a pleasure chatting with you today. Thank you for your time and choosing Live Chat! Have a great day and an EPIC gaming experience !!
    But then, i sent another ticket, talked to the GM, and she transferred the account for me. Seems like the female GMs dont follow the rules.

    And then, the first GM, that first transferred an account, said my RaF would be deleted. But here I am, playing, and it isnt.

    You have no idea how many months Ive been trying to trasnfer my accounts, because people always, always tell me different things.

    Anyways, since when do the achievements and mounts transfer with the account? I thought they fixed that.

    Silly GMs
  2. #2
    ev0's Avatar ★ Elder ★ murlocs.com

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    I guess interesting read, but it's like any job. Sometimes you get a less experienced customer service rep who will be dumb with their rule book.
    Need a guild in the US? Visit murlocs.com

  3. #3
    IChangedMyUsername's Avatar Contributor Dance! ;^) CoreCoins Purchaser
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    Wish i could speak to a GM like this one. All the ones i speak to use perfect grammar and thier typing "eminates" robotic noises into my head

  4. #4
    skeletonboy360's Avatar Active Member
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    Yeah, he seemed chill

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