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  1. #1
    ygf1975's Avatar Member
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    Check out what blizzard had to say

    Today i had posted that i got banned,i sent 2 e-mails regarding why i got banned,here is the 2nd e-mail that i got,which clearly shows that blizzard dont know what the **** they are doing,if you ask me ,warden is ****ing everyone up,damn thing is scanning everthing on you pc,and its confusing it with 3rd party programs,meaning that it thinks if you using something as simple as Vent,it assumes its a hack,come on,warden like everything else wow has come out with it bugged,the only thing is they dont want to say that there program is bugged.

    If you did find a 3rd program running with WoW,i would like to know what the program was,you banned me for 72hours for 3rd party software,and you cant tell me what the software is,i will wait 72hours for activation,but i want
    to let you guys know that i think that im being treated unfairly in this
    matter,thank you
    ----- Original Message -----
    From: <[email protected]>
    To: <dna-XXXXXXXXXXXXXXXXXXXXX>
    Sent: Friday, September 22, 2006 5:21 PM
    Subject: World of Warcraft – Account Action Issue


    Greetings,

    Thank you for your follow-up email. We understand your point of view in this matter, unfortunately we are unable to provide the information you have requested. As previously communicated, if you have any questions regarding a program or add-on you are using in conjunction with World of Warcraft we strongly urge you to disable, remove or uninstall any program that is not part of the standard game client. Please be advised that World of Warcraft runs and performs optimal as designed without any supplemental software or add-ons.

    Please review the World of Warcraft Terms of Use at <http://www.worldofwarcraft.com/legal/termsofuse.html>, which you accepted when you installed World of Warcraft and established the account(s). Section 2, Paragraph C details the limitations of game play modifications and use of any third-party or “packet sniffing” software. In addition, Section 3, Paragraph C, parts iii and iv restrict the use of any hack, scripting or macroing software which obtains information from World of Warcraft to gain a competitive advantage over other players.

    For any concerns or disputes on this matter, please E-Mail [email protected] and our Account Administration team will be happy to assist you.

    We thank you in advance for respecting our position and hope that you will continue to enjoy your gaming experience in World of Warcraft.

    Regards,

    Hacilus
    Account Administration
    Blizzard Entertainment
    www.WorldOfWarcraft.com

    Check out what blizzard had to say
  2. #2
    WoWLegend's Avatar Contributor
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    Re: Check out what blizzard had to say

    got the same, i cant say this enough, blizz treats there customers like crap.

  3. #3
    Killerbunnys's Avatar Member
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    Re: Check out what blizzard had to say

    Originally Posted by ygf1975
    Today i had posted that i got banned,i sent 2 e-mails regarding why i got banned,here is the 2nd e-mail that i got,which clearly shows that blizzard dont know what the **** they are doing,if you ask me ,warden is ****ing everyone up,damn thing is scanning everthing on you pc,and its confusing it with 3rd party programs,meaning that it thinks if you using something as simple as Vent,it assumes its a hack,come on,warden like everything else wow has come out with it bugged,the only thing is they dont want to say that there program is bugged.

    If you did find a 3rd program running with WoW,i would like to know what the program was,you banned me for 72hours for 3rd party software,and you cant tell me what the software is,i will wait 72hours for activation,but i want
    to let you guys know that i think that im being treated unfairly in this
    matter,thank you
    ----- Original Message -----
    From: <[email protected]>
    To: <dna-XXXXXXXXXXXXXXXXXXXXX>
    Sent: Friday, September 22, 2006 5:21 PM
    Subject: World of Warcraft – Account Action Issue


    Greetings,

    Thank you for your follow-up email. We understand your point of view in this matter, unfortunately we are unable to provide the information you have requested. As previously communicated, if you have any questions regarding a program or add-on you are using in conjunction with World of Warcraft we strongly urge you to disable, remove or uninstall any program that is not part of the standard game client. Please be advised that World of Warcraft runs and performs optimal as designed without any supplemental software or add-ons.

    Please review the World of Warcraft Terms of Use at <http://www.worldofwarcraft.com/legal/termsofuse.html>, which you accepted when you installed World of Warcraft and established the account(s). Section 2, Paragraph C details the limitations of game play modifications and use of any third-party or “packet sniffing” software. In addition, Section 3, Paragraph C, parts iii and iv restrict the use of any hack, scripting or macroing software which obtains information from World of Warcraft to gain a competitive advantage over other players.

    For any concerns or disputes on this matter, please E-Mail [email protected] and our Account Administration team will be happy to assist you.

    We thank you in advance for respecting our position and hope that you will continue to enjoy your gaming experience in World of Warcraft.

    Regards,

    Hacilus
    Account Administration
    Blizzard Entertainment
    www.WorldOfWarcraft.com
    I got the same ****ing thing and i mean that thing matchs myn Word for Word well besides ur email address and the time lol


    Edit: in my opinion all they are doing is Copy and Pasting this thing to everyone because they know they ****ed up and they dont want to look like idiots

  4. #4
    WoWLegend's Avatar Contributor
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    Re: Check out what blizzard had to say

    Blizzard is a company founded by idiots. Blizzard doesn't want to follow the simple steps to a good company:

    step one: THE CUSTOMER IS ALWAYS RIGHT.
    step two: CUSTOMER SERVICE MEANS CUSTOMER SERVICE!
    step three: THE CUSTOMER HAS A RIGHT TO KNOW WHAT HE/SHE DID!

    that is the make up of a good company.

  5. #5
    Darg's Avatar Active Member
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    Re: Check out what blizzard had to say

    Mine said that they didnt even know how they even "Knew" i was using MCer :confused:

  6. #6
    idusy-org's Avatar Active Member
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    Re: Check out what blizzard had to say

    Originally Posted by Killerbunnys
    in my opinion all they are doing is Copy and Pasting this thing to everyone because they know they ****ed up and they dont want to look like idiots
    its probly someting more like:

    [Inbox]
    Whyd i get banned? [x]
    OMG wtf why r i bannd? [x]
    Im not useing 3rd party prgroms! [x]
    im not hacking! [x]
    im banned? [x]
    Whyd i get banned? [x]
    OMG wtf why r i bannd? [x]
    Im not useing 3rd party prgroms! [x]
    im not hacking! [x]
    im banned? [x]
    Whyd i get banned? [x]
    OMG wtf why r i bannd? [x]
    Im not useing 3rd party prgroms! [x]
    im not hacking! [x]
    im banned? [x]
    Whyd i get banned? [x]
    OMG wtf why r i bannd? [x]
    Im not useing 3rd party prgroms! [x]
    im not hacking! [x]
    im banned? [x]
    Whyd i get banned? [x]
    OMG wtf why r i bannd? [x]
    Im not useing 3rd party prgroms! [x]
    im not hacking! [x]
    im banned? [x]
    Whyd i get banned? [x]
    OMG wtf why r i bannd? [x]
    Im not useing 3rd party prgroms! [x]
    im not hacking! [x]
    im banned? [x]


    [x] [Send marked "World of Warcraft – Account Action Issue" and delete]


    They have to many customers to worry about the h4xxorz money right now. they will get conserned soon enough.
    Unproud member of Snitchstianity

  7. #7
    Gog123456's Avatar Active Member
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    Re: Check out what blizzard had to say

    the haxors will never cease, so looks like their going to keep having shoddy customer service

  8. #8
    Nezdragon's Avatar Member
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    Re: Check out what blizzard had to say

    I'm willing to bet that they see those suspended or banned as hackers, plain and simple.

    I'm also willing to bet that they won't tell us what we were suspended for so we have the chance to get 'caught' again. Then we have to shell out the monies for a new account.

    I'm going to try a lengthy letter with some different questions in it... maybe then I won't get a cut n paste response!

    I'll let you know if it works...
    *Insert Awe-Inspiring Signature Here*

  9. #9
    cosmo145's Avatar Member
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    Re: Check out what blizzard had to say

    Please be advised that World of Warcraft runs and performs optimal as designed without any supplemental software or add-ons.

    This is ammusing, I wonder what the precentage of player that have never used an addon is. If this is true then what of the nearly 4000 addons at cursegaming
    Some people say I'm a horrible person, But thats not true, I have the heart of a young boy
    ........... In a jar on my desk

  10. #10
    amrican93's Avatar
    amrican93
    Guest

    Re: Check out what blizzard had to say

    Today i had posted that i got banned,i sent 2 e-mails regarding why i got banned,here is the 2nd e-mail that i got,which clearly shows that blizzard dont know what the **** they are doing,if you ask me ,warden is ****ing everyone up,damn thing is scanning everthing on you pc,and its confusing it with 3rd party programs,meaning that it thinks if you using something as simple as Vent,it assumes its a hack,come on,warden like everything else wow has come out with it bugged,the only thing is they dont want to say that there program is bugged.

    If you did find a 3rd program running with WoW,i would like to know what the program was,you banned me for 72hours for 3rd party software,and you cant tell me what the software is,i will wait 72hours for activation,but i want
    to let you guys know that i think that im being treated unfairly in this
    matter,thank you
    ----- Original Message -----
    From: <[email protected]>
    To: <dna-XXXXXXXXXXXXXXXXXXXXX>
    Sent: Friday, September 22, 2006 5:21 PM
    Subject: World of Warcraft – Account Action Issue


    Greetings,

    Thank you for your follow-up email. We understand your point of view in this matter, unfortunately we are unable to provide the information you have requested. As previously communicated, if you have any questions regarding a program or add-on you are using in conjunction with World of Warcraft we strongly urge you to disable, remove or uninstall any program that is not part of the standard game client. Please be advised that World of Warcraft runs and performs optimal as designed without any supplemental software or add-ons.

    Please review the World of Warcraft Terms of Use at <http://www.worldofwarcraft.com/legal/termsofuse.html>, which you accepted when you installed World of Warcraft and established the account(s). Section 2, Paragraph C details the limitations of game play modifications and use of any third-party or “packet sniffing” software. In addition, Section 3, Paragraph C, parts iii and iv restrict the use of any hack, scripting or macroing software which obtains information from World of Warcraft to gain a competitive advantage over other players.

    For any concerns or disputes on this matter, please E-Mail [email protected] and our Account Administration team will be happy to assist you.

    We thank you in advance for respecting our position and hope that you will continue to enjoy your gaming experience in World of Warcraft.

    Regards,

    Hacilus
    Account Administration
    Blizzard Entertainment
    www.WorldOfWarcraft.com


    Lazy bastards

  11. #11
    VGF's Avatar Member
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    Re: Check out what blizzard had to say

    Canned Responses FTW, erm FTL.

    I'm kinda mixed here. IMO Vent/TS can be used to exploit, as I have seen it used in such a way on live servers.

    FriendA, B and C use Vent to communicate while playing Alliance. They get tired of losing, so FriendD loads up his Horde toon, and enters a BG. When he's in the same one as his friends he tells them pertinent information, thus giving them an advantage that they shouldn't have had. Often times in WSG for example, FriendD will grab the flag (so his Horde comrades can't), waits for Alliance to get flag and bring it back to their base, then he drops his, in front of FriendA, B,and C (so they can return it and cap, thus not allowing Horde to even have a chance).

    In instances like the aforementioned I can agree with them banning people for useage of said programs (Especially since Blizz Cannot Police who is using it for cheating).

    That said, Blizz should make it's own Voice Communication Software (so that it can Police it-making sure Alliance is talking to Alliance ONLY, and Horde talking to Horde ONLY). Blizz would HAVE to have it's own software in place before banning anyone for using such 3rd party communication software. Since in reality Voice Communication is VITAL to raiding (and PvP'ing).

    Sad, that the few weak minded individuals can ruin the game for others.

    I cannot see any valid reason to cheat on a Live Server. I have reported more than my share of hackers while playing Live, so h8 me if you must. EMU servers are for exploiting

  12. #12
    MaiN's Avatar Elite User
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    Re: Check out what blizzard had to say

    Really, think about it with your brain.
    If they said what you used you could warn all users not to use that hack.
    Just wanted to say that

  13. #13
    Datonking's Avatar Active Member
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    Re: Check out what blizzard had to say

    *blizzard looks thru there copy+paste files....This one looks good Confusing bull****. Uses:1012938128741894 Customer rating:WTfz Wa$ Dat Bull Spitz You Lazi Ahsz Peepoles ima come with myy Ak-47 and P1LLAge @nd Rap3........See....man im bored...What im trying to say is blizzard pratically has files with macros and c.p files and they have 1 for every problem like...Why am i banned....Because we know you are evil and plan to harness cloud energy....THE POWER OF ICE COMPELLS YOU..frost nova ftw pewpew
    Vote for MMOwned!

  14. #14
    Ðeception's Avatar Member
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    Re: Check out what blizzard had to say

    Originally Posted by VGF
    EMU servers are for exploiting

    Blizz are also scanning for EMu files my 3 friends got perma ban from live for having them on thier computers my 1 friend was able to get unbanned for threatening to sue for them scanning his computer without his concent. (invasion of privacy) So really you can get unbanned if they scanned ur computer and found somthing that had nothing to do with WoW like Itunes, vent, etc. Programs that don't plug into your WoW program blizz SHOULD NOT be allowed to scan anything but ur WoW account/game while ur online. So if you got banned for Programs that don't affect WoW gameplay you have the right to sue for invasion of privacy. and my friend is in law enforcement (Chief of police)and that good stuff so he knows what he is talking about and he got his account unbanned my other 2 friends are currently working on getting t*******

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