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  1. #1
    riathamus's Avatar Member
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    Account recovering question

    Hey,

    after some time without World of Warcraft I want to play again. The problem is that i forgot my Bnet Account name (emailadress). The original WoW account name was just some confusing numbers because i created it after creating a Bnet account. The only thing i know is the name of my main character. Iam the original owner of the WoW Account and of the Bnet Account, i have the answer to the PW Question and a copy of my passport. Is there any way that Blizzard will change the Emailadress, so i can recover my Account ?

    Sry for bad english and thanks for every answer.

    Account recovering question
  2. #2
    Skuddle's Avatar Elite User

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    Yes.

    Call them, tell them you dont remember your login details at all. Say your name. They will do a query on your name, then ask you a series of questions such as, what your address is, what is a character on your account. Then they will require you to fax an ID card to them.
    Still working :-P

  3. #3
    LessQQMorePewPew's Avatar Member
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    Edit: What he said ^

    i believe if you contact customer support (on the website or by calling them) and by having your password question and main character info, they could probably fix it.

  4. #4
    riathamus's Avatar Member
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    Okay guys thanks so far. The thing is, that iam the original owner of the account and i can prove it by sending a screen of my passport. I just wanted to be sure before i give it a try

  5. #5
    LessQQMorePewPew's Avatar Member
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    Originally Posted by riathamus View Post
    Okay guys thanks so far. The thing is, that iam the original owner of the account and i can prove it by sending a screen of my passport. I just wanted to be sure before i give it a try
    As long as your the original account owner everything should be okay (:

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