Originally Posted by
czesiu
1.) plenty of times (lies)
2.) Game Master asked me to delete the item personaly (lies)
3.) normaly they ask you to place it in their bags and they do it themselves (lies)
Seriously I doubt about what you are writing because:
1.) only few times restore of "something" is allowed per account
2.) GM will not ask you to delete item and its not an instant process it will take few days to restore and nobody will ask you to delete item they will do it by themselfs.
3.) Normaly after your ticket is escalated they are not asking you about anything, if you want to restore item they will send it after the process is end on your mail, if you want to restore points they will delete the item and give your points back, if you want to transfer item to other account (for example master looter make a mistake and give the item to wrong person) they will delete the item from your character and send it by the in-game mail to mentioned in ticket person.