calling to blizz [EU]

[Arrowfly]

Hi everyone,
Is theer any 1 who have called blizzard EU for account retaking? Could you please post here a questions that they are asking in this case.

Thx

[Forever]

I did and they said they couldn't help me.
You must submit a webform

[Saint-Pasdoy]

Webform alway for blizzard EU. Go on the site and make a search (I forgot the link =/)

[maclone]

Here is it: World of Warcraft Europe -> Support Webform

[Verye]

Since I really do not know a lot about WoW EU, I'll ask something:

Are you guys certain that if you call up WoW EU's Billing number and say you'd like to update your email, they will make you fill out the webform?