Is there a way to get a refund on banned accounts?

[Zurros]

I payed $8 which is no big deal but now i dont have an account. Anyone want to hmu? Ill help you sell for free im an avid ownedcore user

[Ripper3]

Well, here's the thing, if you say you are banned and want a refund, it's not going to happen. If you admit that you want a refund, because you can't play anymore on a banned account.

Your best option is to go to Google Play Store and request a refund. Probably the 2 day window has already expired, so you might have to contact customer services directly, if the direct method fails. And tell them, you have been getting a login server error, for a few days, which completely prevents you from playing Pokemon and when directly contacting Niantic (through normal customer services, not the ban appeal) you have not gotten any reply to help you out, solving the login issue. Therefore you request a refund.

Anything else is not going to work. The above might give you a chance. Pls rewrite with your own words, it's terrible grammar

[redalerd]

Fun line from the TOS: '' You acknowledge that Niantic is not required to provide a refund for any reason, and that you will not receive money or other compensation for unused Virtual Money and Virtual Goods when your Account is closed, whether such closure was voluntary or involuntary.''

[xplict34]

While I do not disagree per se, how do you actually know it is a banned/closed account if they do not tell you?

There is nothing on their web site which states the "error" message is related to a ban or closed account.

You wake up one day and get "Failed to get data from Servers".

Niantic is not sending you a notification that your account has been banned/closed for violating their terms of service.

You are just perpetually unable to login with a message that could also mean the servers are down.

I am going to try and get some money back as I have submitted a report a problem ticket to Niantic (not a ban appeal) and have not heard back from them. If they tell me my account has been banned, that is different, but right now, they just shut me down with no explanation at all.

It is their process that is flawed right now. If you are going to ban accounts of paying customers, the account needs to be notified.

[Zurros]

Yea I just get the "Failed to get data from Servers" message I havent gotten anything saying i was banned and on one acct its been about a week but i cant login. On another i just got the message today.

[jensbl92]

Hello, to help you some, i would recommend that you first email them and tell that it was a relative (preferably your brother or something) tell them that they did it...but this didnt work for me, so i called them and then i manage to get a refund on my purchase! so i think calling in is a bigger chance of success! Good luck

[heisenbergcas]

you can still get your money back. just go to play and submit unauthorized purchase. i got 20 dollars in about an hour. **** you niantic