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  1. #1
    zenbook's Avatar Member
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    How to get refund from Google PlayStore?

    Guys! My account got banned after I just spent $50 on lucky eggs. I think I still have at least 30 lucky eggs which haven't been used. I want to ask for refund on Google PlayStore but when I reported the problem to google, google representative said I won't get any refund. I used my credit card so I wonder can I ask my credit card company to help me out? Any thoughts?

    How to get refund from Google PlayStore?
  2. #2
    AyeKvin's Avatar Member
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    Firstly, you should posted in the chat instead of this section of the forums, this section is strictly for Bot Releases and information

    Secondly, I doubt you can get a refund, you can try with your credit card company but still, you payed for a virtual item just because you didnt use them all, doesnt mean you get to refund..

  3. #3
    Willus's Avatar Corporal
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    You can't get a refund because you were banned for botting. Also calling your credit card company won't do anything, you knew the risk you were taking. It's not like someone took your credit card and used it without your permission. Sad to say but it's gone.

  4. #4
    forevaplo's Avatar Member
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    you should have used for paypal, they will refund since niantic such a big company wouldn't be responding.

  5. #5
    omegagenesis's Avatar Corporal
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    Originally Posted by zenbook View Post
    Guys! My account got banned after I just spent $50 on lucky eggs. I think I still have at least 30 lucky eggs which haven't been used. I want to ask for refund on Google PlayStore but when I reported the problem to google, google representative said I won't get any refund. I used my credit card so I wonder can I ask my credit card company to help me out? Any thoughts?
    You accepted the terms of agreement when you played the game. If you used any third party software, you WILL be ban, regardless of how much money you spent on the account or what is left of it.

  6. #6
    bigray's Avatar Sergeant Major
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    guys i dont think he was looking for a lecture on the rules. hes asking if theres a work around to get his money back.

    just like we are looking for work arounds to bot.

    sorry OP, wish i had an answer for you. best chance would be to say to your credit card company that you didnt authorize the transaction and play dumb, but if it was through google play store then google my ban your account, if the chargeback goes through them.

  7. #7
    HunterHero's Avatar Legendary
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    Google Playstore doesn't do refunds unless YOU didn't buy it, if you didn't receive what you bought, or you regret buying it (this is really rare). If the representative said you won't get a refund then you won't.

  8. #8
    omgsosorry's Avatar Member
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    Spending money on PoGo when you bot in 2016












    LUL

  9. #9
    futhoot's Avatar Member
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    I can do that. PM me for skype ID.

  10. #10
    zerospec0's Avatar Knight-Lieutenant
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    Niantic TOS states they are not obligated to refund you if you break them.

  11. #11
    Vibije's Avatar Sergeant
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    since there is no officall niantic statement that login issue really is perma ban and that you broke their TOS, you can try to ask google for refound.
    I got refound from multiple games on android ( mostly kabam games) when they done some bad update or fuc*ed game totally.

    just search on google play refounds and you will find links, and send email.

    play dumb, say you cant enter game few days, etc..

  12. #12
    jrp131191's Avatar Member
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    Originally Posted by zenbook View Post
    Guys! My account got banned after I just spent $50 on lucky eggs. I think I still have at least 30 lucky eggs which haven't been used. I want to ask for refund on Google PlayStore but when I reported the problem to google, google representative said I won't get any refund. I used my credit card so I wonder can I ask my credit card company to help me out? Any thoughts?
    You got banned for cheating and think you're going to get a refund? Suck it up.

  13. #13
    chickchick168's Avatar Member
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    i can refund


    You cant not refund from "Google Play"!!!!

    But ....you can refund here
    Sign in - Google Accounts

    Reason :
    just say the game problem cannot use in -app purchase function lol ........

    because i dont' got any message about Ban,Bot,Cheat etc.........in the game

    the apps just show "fail to get game data from the server"

    so i duno how to do lol.... they will refund


    (Hong Kong - Chinese)


    親愛的客戶


    感謝您百忙之中抽空與 Google 聯絡。很高興能夠為您提供協助。

    有關【不能使用程式付費功能,請退款】的問題,造成您的不便,我們深感抱歉。

    支援專家研究過您的帳戶後,已解決了您的問題。請您 30 分鐘後再進行購買。所有過去的交易記錄請前往 payments.google.com 查看。

    請注意,由於您的訂單已經被取消,因此 Google 不會向您請款。如果訂單已遭取消但您仍想處理未完成的交易,請再次提交這些訂單。

    提醒您,我們審查交易的目的是維護您的安全,而未來可能逐一審查個別交易。

    【關於已取消的訂單】
    訂單遭到取消時,您仍然會在付款工具的對帳單上,暫時看到這些訂單的活動紀錄。
    如果您使用金融卡/信用卡,請放心,卡片對帳單上的金額都是「授權款項」,並不是實際費用。授權款項會在 1 到 14個工作天內從帳戶中移除 (實際作業時間會因銀行規定而異)。如要瞭解授權款項詳情,請前往說明中心。
    謹此與您分享一些使用 Google 付款服務的秘訣:
    Last edited by chickchick168; 08-14-2016 at 10:06 AM.

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