Hello,
I have tried this over contact, over Paypal and over PM, but still haven't heared anything at all.. so I am trying it on the forum itself now in the hope that someone can finally help me..
I see that -45000 11-19-2016, 06:14 PM Paypal - Payment Refund/Reversal 45000 corecoins where removed from my account, unjustified.
I bought 45k corecoins a while ago, and used a few. I never had my renewal off though (didn't know) so I was charged again for another 45k corecoins. I then had 90k corecoins, on which I opened a dispute on Paypal. 2 days after the 45k coins were removed so I was back on my original 39k (I already spended some) then I waited for 10 days on which I still didn't get my money back so I made a claim.
But now, the corecoins I did buy and used money on, are being removed as well. Those coins are paid for and that money is still with you guys. I don't know why that other 45k isn't being shown on my log though... I can only see the 45k once but please investigate this because I literally had 90k corecoins before opening the paypal thing, then went back to 39 assuming you guys were already refunding me but now I am down to -5k while I paid twice for 45k corecoins, on which only one had to be refunded.
You can check my payments on paypal and see that I have paid for 45000 coins twice, on which one was supposed to be refunded so I then should have another 45k left. I used some of that ofc, and won a few with the raffle. You can check my account and see that with my spendings, I still had 39k remaining. But now, I am at -5k while I have paid for 45k and only used 6k of them.
Thank you.