Literally 1 minute ago contacted one of their reps after advertising a quick and easy boost. if it's worth anything the rep that answered me was "Sally".
Got give a huge 20% off and extra 100 rating code, which was quite nice of the to be fair. As their prices were already very cheap compared to what I had paid wit ha different company / character.
Throughout the whole sale I was made to feel pretty important and not a single question was avoided or rushed. Very pleased with the customer service side of the deal. As for the actual boosting, as I only had ordered the 0 -> 1800 package the actual boosting took less than 50 minutes to be completed from initial contact to 1800 + 100 rating ending.
Incredibly happy with the quality of service the provided thus far.