Bought a Mage Tower challenge appearance run for three characters. Customer Service was super, super friendly. Can't overstate how much of a plus that is in my book. Most importantly, they got it done. And on all three of my characters. And in the same period of time. I wish I would've found these guys earlier, because the last service I used wasn't very friendly and I had to pull teeth to get an incomplete order. Anyway, so happy with my purchase and new appearances! Not to mention the price was a steal. 5 Stars from me! Will be back for other characters in the near future.