The bot is not running (currently), and they aren't fan of refunds if things go south, you're just out of luck. I've been trying to get a refund for a 30 day key I purchased by accident in October (auto-renewed) after the bot stopped working. Put three tickets in over the last 2 months to get a refund, and they are ignored and closed out. They did offer a few other options that I didn't need, but wouldn't refund. They also deleted the review I left on their AFKBots forum which was strange, I wasn't even that critical, said it was a good bot with support, just a bit pricey. I was going to edit it with more critical feedback, but it was gone and I was no longer able to add a review.
I would not recommend this even if it were running.