I have in the past claimed for a refund for a service via Paypal. It was a bit of a mission but I did win the claim. It wasn't for too much, I think it was just under 200. I did a few screen dumps of the conversation I had with the service provider and sent that to Paypal, another thing I did which I always do is I asked the service provider to send me a Paypal invoice with details of service and their money back guarantee policy then I make payment via the Paypal invoice. Not sure if that made a difference but I was able to win the claim.
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