-----)(Please leave the copyright text intact)(-----
This post is copyright by the user posting it and MMOwned.com - World of Warcraft Exploits,Hacks, Bots and Guides, where it was posted. You may not copy or reproduce this information on any other site without written permission from both the poster and MMOwned.com
Ok, this is my first time posting here, so I apologize in advance if this is in the wrong section.
Before I begin, this does require an initial purchase. You are buying the gold, you're just weening a little more than was agreed upon at the transaction phase.
As you all know or should know, since Blizzard updated their mail system, it has become increasingly difficult for gold selling companies to accurately supply orders without the gold itself being intercepted by the GM staff, and today we're going to use that to our advantage:
In this situation I, the buyer, have just purchased 200 gold and am approaching customer support with the claim that I have not received the initial 119 gold as stated in the e-mail provided. (Though, obviously, I did.)
Please follow this chat log very closely and, if you would you, you may use my own lingo and text to recreate a similar situation. All in all, this took about 45 minutes to complete due to the fact that the customer service representative was checking into the matter (most likely with his superiors to get the ol' thumbs up) before he could resend the gold. The key here is to be patient, polite, and as non-intrusive as possible:
Code:The site used for this experiment was http://www.warcraftgold.com. This service is offered for U.S. based servers only. I imagine that this can be done to most every site that does not currently have an outstanding policy on intercepted deliveries.
An agent will be with you in a moment. Thank you for your patience.
You have been connected to Oliver F.
Customer: Hello?
Oliver F: Hi! Welcome to our site. How may I help you?
Customer: Hello! I'm just having a small problem and am a little confused. I've been logged on since I made my purchase early this morning. Well, I just logged onto my email account and saw a notice from your company stating that 119 gold had been sent to my character.
Customer: I checked my inbox, logged out, and logged back in, and checked again, but didn't see the gold there. I'm just checking in to see if everything's ok and why it isn't there if it says 119 gold has already been delivered. My order number is ****** and my transaction ID from PayPal is ******.
Customer: Sorry, lol, I typed out my problem ahead of time on notepad because it was taking a while to get connected. ^_^
Oliver F: For a moment please. Let me just pull up your records.
Customer: Ok, thanks!
Oliver F: No problem.
Customer: I can also foward you the email from you guys if you'd like, as well as my paypal receipt.
Oliver F: You need not have to. Let me just check on your records. Give me a moment on this.
Customer: Ok take your time
Oliver F: Thank you.
Oliver F: Thank you for waiting. You have ordered 200 gold for ****** on ****** US::****** server. Is that correct?
Customer: Yes, sir.
Oliver F: Thank you for confirming.
Oliver F: Give me another moment to check on it further.
Customer: Ok, thanks.
Customer: Take as much time as you need.
Oliver F: Thank you.
Oliver F: Thank you for waiting. I see here in our records that we already have delivered 119 gold to your account.
Customer: I already explained my side of it, however. I received the email, but I've yet to have obtained the 119 gold that was said to have been delivered.
Oliver F: Please give me another moment to check this again for you.
Customer: Ok.
Oliver F: Thank you.
Oliver F: Thank you for waiting. Here's what I did, I redelivered the 119 gold that you have not receive just to compensate for everything. Would that be fine?
Customer: That would be fine. About how long will that and the rest of the delivery take?
Oliver F: I cannot give you an exact timeframe for I don't want to give you false hopes. Rest assured that we will deliver your order as soon as possible.
Customer: Wow, what great service. Thank you very much for your time.
Oliver F: You're welcome. Have a good one!
Customer: You too!
Your session has ended. You may now close this window.
This is obviously a very simple scam executed. I can confirm that the gold has been sent (I repeated this three times over a period of two days). Make SURE you obtain the first batch of gold and the email before summoning a CSR for aid.
EDIT: I've just realized that this should be in the WoW Scams section, so if a mod could move it there, I would greatly appreciate it. Again, sorry if this has been posted before.