Hi *CENSORED*,
Thank you for your email.
I have reviewed your order and confirmed that we delivered the 1000 gold to your character per our earlier email. I’m sorry that you did not receive the currency. Rest assured, we will redeliver the currency to your character as soon as possible, at NO additional cost to you.
I’m sure you are aware that publishers sometimes interfere with currency deliveries. Despite this controversial practice by game publishers, we ALWAYS go the extra mile to provide our customers with the best possible service.
We appreciate your business. We will work hard to redeliver the 1000 gold you missed as soon as possible. You will receive a confirmation email once delivery has been completed. Thank you for your patience and understanding.
Best regards,
*CENSORED*
*CENSORED* Customer Support